LCL Export Quotes & Bookings Specialist

ECU Worldwide USA; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Job summary

ECU Worldwide USA provides ocean LCL export quotes and bookings, inland moves at origin, and DAP/DDP services at destination. You will respond to rate or booking requests from clients, partners, and outside sales reps, coordinating with brokers and carriers for North American pickups and terminal delivery.

You will also help with door delivery quotes, destination handling charges, and customs clearance quotes at destination CFS when requested, while supporting general office operations as

Qualifications

• 2 to 3 years of customer service experience.
• Prior industry experience preferred.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

Responsibilities

• Respond to phone and e-mail rate or booking requests from clients, partners, agents, or outside sales representatives.
• Work with truck brokers and asset-based carriers to schedule cargo pick up within North America for delivery into designated terminals.
• Utilize tools to obtain, calculate, and provide door delivery, destination handling charges, and customs clearance quotes at destination CFS when requested.

Skills

Customer Service

Communication

Attention to detail

Problem solving

Job description

ECU Worldwide USA provides ocean LCL export quotes and bookings, inland moves at origin, and DAP/DDP services at destination. You will respond to rate or booking requests from clients, partners, and outside sales reps, coordinating with brokers and carriers for North American pickups and terminal delivery.

You will also help with door delivery quotes, destination handling charges, and customs clearance quotes at destination CFS when requested, while supporting general office operations as