LCB Licensing Technician 1

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization as a Licensing Technician 1, where you will play a crucial role in the regulatory process. This position involves providing exceptional customer service, evaluating license applications, and ensuring compliance with the Liquor Code. If you have strong analytical and communication skills, along with a passion for public service, this role offers a unique opportunity to contribute to the community while working in a collaborative environment. Enjoy a flexible work schedule with the potential for part-time telework, making this position ideal for those seeking a balance between professional responsibilities and personal life.

Qualifications

• Three years of clerical experience in legal or regulatory programs.
• Ability to apply statutes, policies, or industry regulations.

Responsibilities

• Deliver excellent customer service and respond to inquiries.
• Examine and approve applications for licenses and permits.

Skills

Analytical Skills

Clerical Skills

Communication Skills

Knowledge of Liquor Code

Education

High School Diploma

Job description

Are you an innovative and ambitious professional interested in clerical and para-technical work involving legal, licensing, or regulatory processes? Join the Pennsylvania Liquor Control Board (PLCB) as a Licensing Technician 1 within the Bureau of Licensing, Licensing Systems and Program Management Division. Showcase your analytical, clerical, and communication skills with our team!

As an LCB Licensing Technician 1, you will deliver excellent customer service by responding to inquiries from applicants, licensees, attorneys, legislators, agency staff, and the public regarding license applications, problem resolution, and application status updates. Your primary responsibilities include examining, evaluating, and approving applications for various licenses and permits according to the Liquor Code, its amendments, and the regulations, precedents, and policies established by the Board. These govern the manufacture, purchase, transportation, storage, delivery, sale, and consumption of liquor, alcohol, and malt or brewed beverages. Strong verbal and written communication skills are essential, along with a thorough understanding of the Liquor Code, including requirements for different licenses and permits, relevant regulations, precedents, policies, applications, fees, and supporting documentation.

Interested in learning more? Additional details about this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch break
• Telework: Opportunity to work from home part-time, up to 4 days per week, with a secure high-speed internet connection and an approved location inside Pennsylvania. If unable to telework, reporting to the Harrisburg headquarters is an option.
• Salary: Starting salary may be non-negotiable in some cases.
• Further communication regarding this position will be sent via email. Please check your email, including spam/junk folders.

Qualifications

Minimum Experience and Training Requirements:

• Three years of clerical experience supporting a legal, licensing, or regulatory program requiring application of statutes, policies, or industry regulations, plus high school graduation
• Or an equivalent combination of experience and training

Other Requirements:

• Meet the PA residency requirement. For details, follow the link and click on Residency.
• Ability to perform essential job functions

Legal Requirements:

• A conditional offer requires submission of criminal history reports. Contact the hiring agency for details.
• Pass a background check. Applicants with a felony conviction within the past ten years are ineligible per section 210(c) of the Pennsylvania Liquor Code. Other convictions will be reviewed case-by-case.

How to Apply:

• Resumes and cover letters will not be reviewed. All relevant experience and education must be included in the application.
• Attach unofficial college transcripts if claiming education to meet minimum requirements.
• Submit your application by the closing date. Late submissions will not be accepted.
• Failure to follow application instructions may disqualify you.

Veterans:

Pennsylvania law provides employment preference for qualified veterans. For more information, visit www.employment.pa.gov/Additional%20Info/Pages/default.aspx or contact [e-mail].

Telecommunications Relay Service (TRS):

• 711 (for hearing and speech disabilities)

If you require accommodations due to a disability during the interview process, please discuss this with the interviewer in advance.

The Commonwealth is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified candidates to apply.

Note: Completing the application and supplemental questions serves as your exam for this position. No additional written exam is required. Your score depends on the information provided. Only one application/test per posting is allowed. Results will be sent via email.