Lawn and Garden Customer Service Representative - Part Time

Landscapers Supply; Greenville (SC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Health/Dental insurance

Paid time off

Paid holidays

401(k) matching

Closed on Sundays

Employee discount

Professional development

Opportunities for advancement

Job summary

A garden supply company located in Greenville, SC, seeks a part-time Lawn and Garden Customer Service Representative. You will engage customers, providing an excellent shopping experience and assisting with their needs. The role includes greeting customers, maintaining a tidy work area, and reporting any security issues. Required skills include strong communication, good math, and a customer satisfaction orientation. Benefits include health insurance, paid time off, and opportunities for advancement.

Qualifications

• Good communication skills to assist customers effectively.
• Ability to lift and handle up to 70 lbs.
• Organizational skills for managing multiple customer requests.

Responsibilities

• Greet customers entering or leaving the department.
• Engage customers in a friendly and courteous manner.
• Maintain a clean and professional work area.
• Report security and loss prevention issues.

Skills

Good math skills

Organization skills

Strong communication and customer relationship skills

Customer satisfaction-oriented

Tools

Paladin POS system

Job description

Job Description

As a Lawn and Garden Customer Service Representative, you will play a major role in supporting Landscapers Supply’s ability to serve our customers. You will be the face of the Lawn and Garden department and responsible for ensuring an excellent customer experience.

The ability to help customers with questions or to finalize a purchase with a smile and pleasant shopping experience will be required.

You will represent and promote the sales operation of Landscapers Supply/Ace Hardware in a positive manner that ensures customer satisfaction.

Responsibilities

• Greet customers entering or leaving the department with a smile and pleasant personality
• Engage customers in a friendly, courteous, and respectful manner in person and on the phone
• Ask customers openended questions to determine their needs
• Maintain work area, and surrounding areas in a clean and professional manner
• Report to your Manager any security and loss prevention issues
• Verify checks and watch for counterfeit cash

Required Qualifications

• Good math skills
• Organization skills
• Strong communication and customer relationship skills
• Customer satisfaction-oriented

Desired Qualifications

• Knowledge of Paladin POS system
• Basic knowledge of selling lawn and garden materials

Physical Requirements

• Ability to lift and handle up to 70 lbs.

Benefits

• Health/Dental insurance
• Paid time off
• Paid holidays
• 401(k) matching
• Closed on Sundays
• Employee discount
• Professional development
• Opportunities for advancement

Compensation

Based on experience

Job Details

Department: Lawn & Garden
Job Title: Lawn and Garden CSR
Reports To: Store Manager
Full/Part Time: Part Time
Direct Reports: Store Manager