Parts / Sales CSR

Landscapers Supply

Seneca (SC)

Hybrid

USD 21,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Health & Dental Insurance

Paid Time Off

401(k) with Company Match

Employee Discounts

Closed on Sundays

Job summary

Landscapers Supply in Seneca, SC is seeking a Part-Time Parts CSR to assist customers with parts lookup, coordinate repair workflows, and support both Parts and Service departments. The role emphasizes fast, friendly service for homeowners, contractors, and landscapers.

You will manage parts inventory, communicate with technicians and management, and help ensure timely repair turnaround and customer satisfaction. We offer a team-focused environment and growth opportunities.

Qualifications

Experience with equipment parts and/or service operations.
Strong communication and customer service skills.
Ability to stay organized in a fast-paced environment.

Responsibilities

Serve as a primary point of contact for service customers.
Assist customers in identifying and ordering the correct parts.
Coordinate repair workflows between parts and service teams.
Maintain inventory organization and accuracy.
Communicate back to customers and technicians to ensure timely updates.

Skills

Equipment parts knowledge

Customer service

Communication

Attention to detail

Job description

Parts / Sales Customer Service Representative (Parts CSR)

Landscapers Supply | Seneca, SC

Part-Time | Competitive Pay Based on Experience

Be the Person Customers Trust to Keep Them Running

At Landscapers Supply, our Parts & Service team is the heartbeat of our operation.

When contractors, landscapers, and homeowners need equipment repaired fast or the right part to keep a job moving, they rely on us – and this role is a huge part of making that happen.

We’re looking for a motivated, organized, customer-focused Parts CSR who enjoys helping people, solving problems, and working in a fast-paced environment where no two days are the same.

If you like working with equipment, parts, tools, and customers — and want to build a career with a growing company that values hard work and teamwork — this could be the perfect fit.

Why Join Landscapers Supply?

We’re Growing

With multiple locations across South Carolina and Georgia — and continued expansion ahead — there are real opportunities to grow your career with us.

Every Day Is Different

You’ll work with outdoor power equipment, parts systems, service operations, and customers ranging from homeowners to professional landscapers.

Team-Focused Environment

You’ll work alongside experienced technicians, parts specialists, and store leadership who support each other and work together to get the job done right.

Your Work Makes a Difference

Your efficiency and customer service directly impact repair turnaround times, customer satisfaction, and the overall success of the store.

Closed on Sundays

We believe time outside of work matters too.

About Landscapers Supply

For over 30 years, Landscapers Supply has been a trusted supplier for contractors, homeowners, and outdoor enthusiasts throughout South Carolina and Georgia.

Professional-grade power equipment
Hardware and outdoor products
Bulk landscaping materials
Full-service repair and maintenance
Contractor and homeowner solutions

Affiliated with ACE Hardware and True Value Hardware, we combine local service with industry-leading products and expertise.

With 8 locations and growing, we continue to build a company centered around exceptional customer service and strong team culture.

Our Culture: ICARE

At Landscapers Supply, we live by our ICARE values every day:

Integrity — Integrity First
Committed — Committed to People
Accountability — Accountability Mindset
Results — Results Driven
Exceeds Expectations — Exceed Expectations

We’re looking for team members who bring energy, professionalism, and a strong work ethic to everything they do.

What You’ll Do

As a Parts CSR, you’ll play a critical role in supporting both our Parts and Service departments while delivering an exceptional customer experience.

You’ll help customers find the right parts, coordinate repair workflows, maintain inventory organization, and keep communication flowing between customers, technicians, and management.

Key Responsibilities

Customer Service & Communication

Serve as a primary point of contact for service customers
Provide friendly, professional updates throughout the repair process
Help customers identify and order the correct parts
Recommend substitutions or solutions when needed
Create a positive, helpful customer experience customers will remember

Parts Department Support

Procure, receive, stock, and organize parts inventory
Transfer parts between store locations as needed
Maintain inventory accuracy through organization and cycle counts
Support team members with parts lookup and customer assistance

Service Department Support

Match incoming parts to repair orders
Prepare equipment for technicians once parts arrive
Perform basic shop tasks such as:

Blade sharpening
Tire repairs
Equipment assembly

Help maintain a clean, organized, and safe shop environment

Operational Support

Follow company procedures and workflow systems
Communicate backorders, delays, and service updates
Assist with warranty claims and service documentation
Support department efficiency goals and KPIs

What We’re Looking For

We’re looking for someone who enjoys helping customers, stays organized under pressure, and has a strong interest in equipment, parts, and service operations.

Required Qualifications