Law Firm Learning & Development Coordinator (CLE & Training)

Parker Poe Adams & Bernstein LLP; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Parker Poe Adams & Bernstein LLP seeks a Learning & Development Coordinator to support a growing professional development function. This role helps develop and deliver high-quality learning programs, mentoring initiatives, CLE support, and training experiences, partnering with the Talent team across offices to promote growth and engagement.

The position is based in the Charlotte, North Carolina office with occasional travel and overtime to support programs and firm-sponsored training initiatives.

Qualifications

• At least two years of experience in learning and development, training coordination, or a related field, plus a bachelor’s degree; or an equivalent combination of education and experience.
• Experience in a law firm, professional services organization, higher education institution, bar association, or training-focused environment is a plus.
• Experience supporting CLE programs, accreditation, or compliance processes is preferred.
• Strong organization, project management, and follow-through, with a sharp eye for details.
• Ability to juggle priorities, deadlines, and moving pieces in a fast-paced environment.
• Clear, polished communication skills and a service mindset that creates a positive experience for participants and stakeholders.
• Confidence building relationships with attorneys, business professionals, vendors, and firm leadership.
• Sound judgment, professionalism, and discretion when working with sensitive or confidential information.
• Analytical thinking and creative problem-solving skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Teams and Adobe.
• Experience with learning management systems, event registration platforms, or database systems is preferred. Familiarity with graphic design platforms a plus.
• Curiosity about emerging technologies, including AI, and enthusiasm for using new tools to improve learning experiences and operations.
• Ability to work occasional overtime and support programs outside normal business hours, including periodic travel to other locations.

Responsibilities

• Plan and coordinate engaging learning and development experiences, including training sessions, retreats, webinars, orientation programs, and special events.
• Manage the details that make programs run smoothly, from invitations, registration, attendance, materials, rooms, catering, and virtual technology to speaker and vendor coordination.
• Communicate clearly with participants, presenters, vendors, and stakeholders.
• Prepare program materials, resource guides, communications, and post-program evaluations.
• Track feedback, attendance, and learning metrics to help improve future programs.
• Explore emerging learning technologies, including AI tools, to make training more engaging, efficient, and accessible.
• Serve as the go-to coordinator for CLE programs, including accreditation applications, attendance tracking, certificates, compliance documentation, and credit reporting.
• Respond to CLE questions and help attorneys navigate requirements, reporting processes, and compliance deadlines.
• Monitor CLE rule changes, assist with accreditation renewals, and support audits and required reporting.
• Keep the Firm’s intranet, learning platforms, resource materials, development web pages, and training calendars up to date.
• Maintain records, budgets, rosters, policies, procedures, and program resources.
• Create reports, presentations, dashboards, and analytics that show participation, compliance, program impact, and learning outcomes.
• Monitor departmental inboxes, route questions, and provide timely, professional support.
• Process invoices, reimbursements, and vendor-related expenses.
• Partner with teammates in Talent and across the Firm on projects that strengthen professional growth, engagement, retention, and the employee experience.
• Research professional development trends, learning technologies, and best practices that can bring fresh ideas to our programs.
• Model Parker Poe’s values through collaboration, inclusion, service excellence, and continuous improvement.
• Serve as back-up for other Talent team coordinators when needed.
• Take on other projects and responsibilities as assigned that support the team and Firm priorities.

Skills

Organization

Project management

Communication skills

Attention to detail

MS Office

Learning management systems

Event registration platforms

Adobe

AI Tools curiosity

Travel readiness

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Outlook

Excel

PowerPoint

Teams

Adobe

Learning management systems (LMS)

Event registration platforms

Graphic design platforms

Job description

Parker Poe Adams & Bernstein LLP seeks a Learning & Development Coordinator to support a growing professional development function. This role helps develop and deliver high-quality learning programs, mentoring initiatives, CLE support, and training experiences, partnering with the Talent team across offices to promote growth and engagement.

The position is based in the Charlotte, North Carolina office with occasional travel and overtime to support programs and firm-sponsored training initiatives.