Law Enforcement System Trainer

ESG Consulting; Connecticut; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work environment

Professional growth opportunities

Job summary

A consulting firm seeks an Analyst to assist with training and onboarding for Connecticut’s Criminal Justice Information System (CJIS). This role includes delivering training sessions, supporting municipalities with the electronic workflow transition, and liaising with law enforcement personnel. Candidates should have experience in public safety, proficiency in training and communication, and the ability to travel within Connecticut. This hybrid position involves both onsite and remote work, aiming to enhance operational efficiency across police departments.

Qualifications

• Experience in the public safety or criminal justice field is preferred.
• Strong skills in training and facilitation, especially within law enforcement.
• Driver's License and ability to travel within Connecticut.

Responsibilities

• Provide training and certification for CISS electronic workflow users.
• Assist municipalities with onboarding for CISS electronic workflow.
• Serve as a liaison between CJIS-CT and law enforcement agencies.
• Support the integration of system workflows with RMS vendors.

Skills

Training and facilitation

Technical communication

Familiarity with law enforcement workflows

Proficiency with MS Office tools

Tools

MS Word

PowerPoint

Excel

Visio

Adobe Acrobat

Job description

Overview

Local travel involved - Must reside in Connecticut. Remote job- Connecticut’s Criminal Justice Information System (CJIS) is the umbrella term for the activity among agencies with criminal justice responsibilities to bring greater cohesion and effectiveness by improving the way they communicate and share information across system components, and how they manage data on crime and criminal offenders.

As part of ongoing CISS initiatives, CJIS-CT is expanding electronic workflows that allow police departments to submit arrest and summons packages, bond forms, and related documents electronically. This modernization reduces manual paperwork, improves efficiency, and strengthens statewide collaboration. To support this effort, CJIS-CT seeks an Analyst to assist with training, onboarding, and change management for municipal police departments and other criminal justice partners. This role will include both onsite and remote support, requiring direct engagement with law enforcement personnel, IT staff, and system vendors.

Scope of Work

The Criminal Justice Information System (CJIS) CISS Electronic Workflow Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for communicating, coordinating, and training the remainder of the Law Enforcement agencies in the state of Connecticut for the CISS Electronic Workflow.

Key Responsibilities

• Training & Certification
• Assist in delivering training for CISS electronic workflow users.
• Provide in-person, remote, and hybrid training in line with CJIS-CT training modalities.
• Support “train-the-trainer” efforts to ensure sustainability of user education within departments.
• Onboarding & Change Management
• Work with municipal police departments to prepare, connect, and certify them for CISS electronic workflow adoption.
• Facilitate Kickoff Meetings and onboarding sessions with departments across Geographical Areas (GAs).
• Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) Drills, and role-mapping activities to ensure operational readiness before go live dates.
• Business Analyst
• Provide guidance to departments on updating local workflows to align with statewide electronic workflow standards.
• Stakeholder Engagement
• Serve as a liaison between CJIS-CT, DESPP, the Connecticut Police Chiefs Association (CPCA), and other stakeholders.
• Capture, document, and escalate agency feedback to improve system performance and training resources.
• System Integration & Support
• Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix, etc.) to ensure departments are workflow-ready.
• Support the rollout of other CISS enhancements (e.g., Clean Slate processing, Early Arrest Notifications, MVP functionality).
• Collaborate with CJIS staff on system demonstrations, pilot projects, and new feature reporting.
• Reporting
• Provide weekly status reports summarizing activities, progress, issues, and recommendations to CJIS-CT leadership.

Required Skills/Experience

Experience in the public safety or criminal justice field, preferably law enforcement.

• Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and CJIS applications.
• Knowledge of CISS electronic workflow components (arrest packages, bond forms, Clean Slate, MVP) and the adjudication process.
• Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written).
• Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms.
• Ability to work independently and in teams, balancing multiple priorities under tight deadlines.
• Flexibility to accommodate onsite training sessions statewide (occasional travel).
• Driver's License and ability to travel to police departments around the State of Connecticut.

Administrative Considerations

Work Schedule: Monday-Friday 7:00 AM to 3:30 PM

About ESG Consulting

ESG Consulting is an award-winning national provider of diversified information technology consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide.

Founded in 1986, ESG offers more than 30 years of experience in the IT staffing, Engineering and consulting industry. While local to Atlanta we are headquartered in Santa Clara, we have opened offices nationwide and to this day are consistently re-evaluating and expanding our service offerings and geographic capabilities. Today, we serve most major metropolitan markets.

ESG is an equal opportunity company. Our flexible management culture believes in creating a business environment that fosters personal and professional growth and achievement. We make ESG a place where people are treated not as employees but as "partners".