Law Enforcement Support Specialist*

City-of-Henderson,-Nv; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Four-day workweek

Comprehensive benefits package

Job summary

The City of Henderson is hiring for a Fingerprint Unit position within the Records Division. The role involves in-person customer service, fingerprinting for licensing, employees, and contractors, and issuing City photo IDs along with coordinating access requests.

Candidates will perform CJIS inquiries, background checks, and process various background information while maintaining accurate records and handling financial transactions securely.

Qualifications

• Graduation from high school or the equivalent.
• Three years of full-time clerical experience with public contact.
• Typing speed of 35 net words per minute.
• Must pass nationwide fingerprint-based record check and a wants/warrants check.
• Must complete NCIC/NCIJIS certification within six months and recertify annually.
• Desirable: Two years of clerical experience in a legal setting or criminal justice.
• Desirable: College coursework in criminal justice.
• Desirable: Bi-lingual communications.

Responsibilities

• Provide fingerprinting services for state licensing, City employees, and contractors.
• Issue photo identification badges for City personnel and contracted staff.
• Coordinate access requests and submit photos for verification to agencies.
• Review registration questionnaires for convicted persons and/or sex offenders.
• Conduct CJIS inquiries for warrants, arrests, and convictions.
• Process background requests and disseminate authorized information.
• Perform record retention tasks and manage cash, credit, and debit transactions.

Skills

Typing 35 WPM

Public customer service

Bi-lingual (desirable)

Education

High school diploma or equivalent

Criminal justice coursework (desirable)

Job description

*The 14-day in-house notice is incorporated in this job announcement.

*This recruitment is limited to the first 500 applications received and will close to the public without notice while still accepting applications from internal employees.

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Law Enforcement Support Specialist in the Department of Police. The eligibility list may be utilized to fill vacancies for this classification for up to six (6) months or up to one (1) year, depending on employment status.

Under general supervision, performs specialized clerical work of routine difficulty in support of the Police Department; and performs related duties as assigned.

POSITION DETAILS

This position will fill a vacancy in the Fingerprint Unit within the Records Division and may be required to work in other units in the Records Division. The position requires in-person contact with those with extensive criminal history. The position is responsible for performing a wide range of technical and customer-service–oriented tasks. The selected candidate will provide fingerprinting services for state licensing requirements, new City employees, business license applicants, criminal justice applicants, Police Department contract workers, individuals associated with crime scenes, and Convicted Persons and/or Sex Offenders, producing both hard copy fingerprint cards and electronic submissions to the State of Nevada. The role also issues photo identification badges for City of Henderson employees, volunteers, Citizen’s Academy participants, and contracted personnel, and coordinates access requests with department Key Coordinators while submitting required photos for verification to appropriate agencies. Additional duties include providing and reviewing registration questionnaires for Convicted Persons and/or Sex Offenders, responding to inquiries, ensuring accuracy, forwarding documentation to relevant agencies, and conducting CJIS inquiries for warrants, arrests, and convictions. The position receives business license applications, processes fingerprint requirements, completes background requests for employment purposes, and disseminates authorized contact, arrest, and conviction information. The candidate will also perform record retention tasks in compliance with local and state schedules and accurately process cash, credit, and debit transactions, maintaining a balanced cash drawer, resolving discrepancies, and ensuring secure handling of all financial transactions.

NOTE TO CURRENT EMPLOYEES

Pursuant to the Teamsters collective bargaining agreement, full-time non-probationary employees successfully completing the assessment process will be placed on an eligibility list to be used to fill vacancies in this classification for up to six (6) months.

Probationary full-time, part-time, temporary employees, and external candidates who successfully complete the testing process will be placed on separate list(s), which may be used to fill vacancies for up to one (1) year. If the vacancy is not filled by full-time non-probationary employees, the separate list(s) may be utilized.

PERSONAL HISTORY QUESTIONNAIRE (PHQ)

The final step in the selection process is the police background investigation. If you are among the group of candidates moving forward to the final steps, you will be required to go through a thorough police background process and complete and submit a Personal History Questionnaire (PHQ). Please note: the background process does not influence the selection process. to view the PHQ successful candidates will be required to complete.

• Graduation from high school or the equivalent
• Three (3) years of full-time experience performing responsible clerical duties involving contact with the public and providing extensive customer service
• Proficiency in keyboarding sufficient to type 35 net words per minute
• Must pass a nationwide fingerprint-based record check, and a wants/warrants check
• Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every year. Must maintain certifications in NCIC/NCJIS as a condition of continued employment
• Desirable: Two (2) years of full-time clerical experience in a legal setting or criminal justice agency
• Desirable: College coursework in criminal justice
• Desirable: Bi-lingual proficiency in verbal and written communications

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION

1) Completed Employment Application

ASSESSMENT DATES

• Skills-Based Keyboarding Examination* - Remote/Online (Pass/Fail): Testing invitations and instructions will be sent after the close of the posting.
• *Candidates will be required to pass the keyboarding portion of the assessment process based on the number of net words per minute (WPM) listed in the minimum qualifications. Please click here for more information on our keyboarding examination and to access the practice test.
• Written Examination - In-Person (Weighted 50%): Wednesday, December 9, 2026. (Best-Qualified Candidates)
• Sit Along - In Person (Unscored): To be determined, Week of December 14, 2026 (Top-Scoring Candidates)
• Structured Selection Interview (with Keyboarding Component) - In-Person (Weighted 50%): Wednesday, January 6, 2026 and Thursday, January 7, 2026 (if needed). (Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS

If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above.

Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements of the job. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.

IMPORTANT: Appointment is subject to the successful and timely completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test.

Salary and Benefits

• External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range, if selected
• Work-Life Balance
  • Four (4)-Day, 38-hour workweek (7:00 am - 5:00 pm, subject to change at City's discretion)
  • May be required to work an alternative or flexible work schedule, outside of normal business hours, which may include evenings, weekends, holidays, and/or extended hours.
• Paid Leave and Holidays
  • Family and Medical Leave and Extended Leave Policy
• Comprehensive benefits package*** for all full-time, regular Teamsters-represented employees including:
  • Medical, dental, vision, prescription drug, basic life and AD&D insurance
  • Long Term Disability (LTD)
  • Employee Assistance Program (EAP) Policy
  • Retirement Benefits
    • Nevada PERS (Public Employees' Retirement System)
    • Retirement Health Savings (RHS) Account
    • Deferred Compensation - 457(b) and 401(a) Plans
  • Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, 529 College Savings Plan
  • Employer Paid Financial Wellness Benefits and Education
  • Public Service Loan Forgiveness Program (PLSF) through the Federal Government
  • Tuition and Certification Reimbursement Program, and much more!