Law Enforcement IT Systems Specialist

National Police; Gaithersburg, Northern (MD, KY); Hybrid; USD 72,000 - 82,000; Full time

Job summary

National Police is seeking a skilled information technology professional to support and administer police-related applications and in-field technology. The role includes end-user support, troubleshooting, training, and coordinating IT functions with the city’s Information Technology department.

The ideal candidate brings strong communication, organizational, and time-management skills, with experience in public safety or similar operations; a driver’s license is required and certification is

Qualifications

• Associate’s degree in IT or related field; bachelor’s degree desirable.
• At least 4 years of relevant experience in information systems support.
• Bachelor’s degree may substitute for up to half of the required experience.
• Certifications such as CompTIA A+ or Microsoft desirable.
• Valid driver’s license.
• Ability to work independently and as part of a team.
• Clear communication of technical solutions and end-user training.
• Demonstrated multitasking and ability to meet deadlines.

Responsibilities

• Support and maintain police-related applications and information systems.
• Provide end-user support for computers, networks, printers, and phones.
• Install in-vehicle computers and body-worn camera activation devices.
• Provide police technology training and create training materials.
• Coordinate technology projects with IT and outside vendors.
• Prepare reports and perform system audits as needed.

Skills

IT support

Customer service

Communication skills

Training delivery

Multitasking

Education

Associate’s degree in IT

Bachelor’s degree desirable

Tools

CompTIA A+ / Microsoft certs

Job description

National Police is seeking a skilled information technology professional to support and administer police-related applications and in-field technology. The role includes end-user support, troubleshooting, training, and coordinating IT functions with the city’s Information Technology department.

The ideal candidate brings strong communication, organizational, and time-management skills, with experience in public safety or similar operations; a driver’s license is required and certification is