Laundry Worker

Spark by Hilton Germantown Washington DC North; Germantown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks dedicated individuals to maintain cleanliness and guest satisfaction. In this role, you will be responsible for the upkeep of public spaces, ensuring a welcoming environment for guests. Your attention to detail and customer-focused approach will be essential in delivering high-quality service. Join a team that values safety and teamwork, and contribute to a positive guest experience in a dynamic setting. This opportunity is perfect for those who thrive in a fast-paced environment and are eager to make a difference in the hospitality industry.

Qualifications

• Housekeeping/laundry experience preferred.
• Ability to perform job duties in a fast-paced environment.

Responsibilities

• Responsible for cleaning hotel public spaces and stocking supplies.
• Accountable for guest satisfaction related to housekeeping services.
• Ensures a clean and safe work area in compliance with regulations.

Skills

Attention to detail

Customer service

Ability to lift 75 pounds

Bending

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction.

Responsibilities:

• Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
• Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience:

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required.
• EEO AA M/F/Vet/Disabled

$17.15 - $17.15 an hour

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online