Laundry, Uniforms & Valet Operations Lead

Beemok Hospitality Holdings LLC; Charleston (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Beemok Hospitality Collection (BHC) seeks a hands-on Supervisor for Laundry, Uniforms, and Valet Services at our Charleston properties. You will lead daily laundry operations, manage the uniform program, and oversee guest valet services, ensuring quality, on-time delivery, and safety compliance.

The role requires at least two years of supervisory hospitality experience, strong garment care knowledge, and proficiency with Microsoft Office and production-tracking tools.

Qualifications

• Minimum of two years of supervisory experience in laundry, dry cleaning, valet services, textile care, or a related hospitality environment.
• Knowledge of garment care best practices, including wet cleaning, dry cleaning, pressing, and fabric-specific handling.
• Experience with uniform management and inventory control.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and comfort with production tracking systems.
• Strong communication skills to coordinate across departments and with guests.
• Ability to train, develop, and hold a team accountable to production and quality standards.
• Willingness to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Responsibilities

• Supervise daily laundry, garment cleaning, wet cleaning, pressing, and valet service operations, monitoring production flow to meet all service deadlines.
• Inspect finished products to confirm items meet quality standards before release.
• Oversee the colleague uniform program: issuing, tracking, collecting, coordinating repairs and alterations, and maintaining inventory records.
• Oversee guest valet services, ensuring timely and accurate pickup, processing, and delivery of garments.
• Address guest complaints or quality issues promptly and to service standards.
• Ensure proper use, handling, and maintenance of all laundry equipment, machinery, and chemicals.
• Maintain inventory controls for uniforms, linens, cleaning chemicals, and supplies; conduct counts and place orders.
• Ensure proper storage, labeling, and handling of chemicals with safety data sheets and regulations.
• Report safety hazards, equipment malfunctions, and maintenance needs immediately.
• Use property systems to manage guest orders, track production metrics, maintain records, and generate reports.
• Train, coach, and develop team members on procedures, equipment operation, safety protocols, and service standards.
• Assign tasks, manage shifts, and ensure adequate staffing at all times.
• Monitor performance and provide regular feedback and evaluations.

Skills

Supervisory experience

Garment care

Uniform management

Inventory control

Microsoft Office

Communication skills

Training and development

Flexible schedule

Tools

Microsoft Office

Production tracking systems

Job description

Beemok Hospitality Collection (BHC) seeks a hands-on Supervisor for Laundry, Uniforms, and Valet Services at our Charleston properties. You will lead daily laundry operations, manage the uniform program, and oversee guest valet services, ensuring quality, on-time delivery, and safety compliance.

The role requires at least two years of supervisory hospitality experience, strong garment care knowledge, and proficiency with Microsoft Office and production-tracking tools.