Laundry & Uniforms Supervisor: Lead Operations

BHC; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

BHC in Charleston, SC is seeking a hands-on Laundry Supervisor to lead daily laundry, uniforms, and valet services. You will manage production flow, ensure quality and timely delivery, and maintain inventory accuracy while coaching a team.

The role requires coordinating with guests and departments, enforcing safety, and maintaining equipment and chemical handling standards. Flexible scheduling is expected.

Qualifications

• Minimum of two years of supervisory experience in laundry, dry cleaning, valet services, textile care, or a related hospitality environment.
• Working knowledge of garment care best practices, including wet cleaning, dry cleaning, pressing, and fabric-specific handling.
• Experience with uniform management and inventory control.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and comfort with production tracking systems.
• Strong communication skills sufficient to coordinate across departments and with guests.
• Ability to train, develop, and hold a team accountable to production and quality standards.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Responsibilities

• Supervise daily laundry, garment cleaning, wet cleaning, pressing, and valet service operations, monitoring production flow to meet all service deadlines.
• Inspect finished products to confirm items meet quality and presentation standards before release.
• Oversee the colleague uniform program: issuing, tracking, collecting, coordinating repairs and alterations, and maintaining inventory records.
• Oversee guest valet services, ensuring timely and accurate pickup, processing, and delivery of garments.
• Address guest complaints or quality issues promptly and to service standards.
• Ensure proper use, handling, and maintenance of all laundry equipment, machinery, and chemicals.

Skills

Supervisory experience

Microsoft Office

Communication skills

Training and development

Staff scheduling

Guest service coordination

Problem solving

Tools

Microsoft Office Suite

Job description

BHC in Charleston, SC is seeking a hands-on Laundry Supervisor to lead daily laundry, uniforms, and valet services. You will manage production flow, ensure quality and timely delivery, and maintain inventory accuracy while coaching a team.

The role requires coordinating with guests and departments, enforcing safety, and maintaining equipment and chemical handling standards. Flexible scheduling is expected.