Laundry Plant Operator

Milwaukee County; Franklin (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

Milwaukee County is seeking a Laundry Plant Operator for the Community Reintegration Center in Wisconsin. The role will oversee 40-50 resident workers, assigning workloads, and ensuring deadlines and quality expectations are met.

Work hours are 4am-12:00pm, Monday-Friday with occasional overtime. The job requires reliable transportation, adherence to safety and regulatory standards, and the ability to operate industrial laundry equipment.

Qualifications

• Current residency within the State of Wisconsin upon application required
• Valid Wisconsin Driver's License required upon application and must be maintained throughout employment
• High School Diploma or GED equivalency required
• Basic knowledge of all job-related computer and software applications required

Responsibilities

• Prioritize workloads, assess resources, supervise and control the flow of goods
• Orientate, develop and assess the capabilities of resident labor
• Expedite Laundry – supervise resident workers to unroll/fold, screen refuse/rejects, sort, weigh, stage, load, transfer, dry, fold, hang, stack, size, count, roll, cover, tag, load and deliver textiles
• Maintain a safe, regulatory compliant workplace; ensure proper PPE and hygiene
• Gather/record production data and draft reports
• Customer service—maintain professional phone etiquette and handle special requests, errors, shortages and disputes
• Provide security related support including counts and escorts
• Interact with IT—respond to email, initiate work orders, monitor machinery and troubleshoot faults
• Provide other institutional support functions including repairs and contractor coordination
• Operate industrial washers, dryers, ironers, pallet jacks, chemical testers and computers
• Lift up to 50 lbs; push/pull up to 700 lbs; carry and transport goods safely
• Other duties as assigned

Skills

Basic computer knowledge

Communication skills

Education

High School Diploma or GED

Wisconsin residency required

Wisconsin Driver's License

Job description

Closing Date: Open until filled.

Laundry Plant Operator

Department: Community Reintegration Center

Full-time, Hourly

Hourly Range: $15.91 - $23.87/hr.

Job Summary

Assess, assign workloads, develop workers and supervise approximately 40-50 resident workers daily. Conduct daily resident worker counts. Control/prioritize the flow of textiles. Evaluate used textiles for regulatory compliance, mending, reuse or recycling. Ensure deadlines and customer quality expectations are consistently upheld.

Work Schedule

Applicants must have reliable transportation to/from work as there is no public transportation available at shift start/end times. Work hours are from 4am-12:00pm, Monday-Friday with occasional overtime, and weekends.

Job Responsibilities

• Prioritize workloads, assess resources, supervise and control the flow of goods. Prioritize loads based on available machinery, workers, labor intensity, and deadlines. Anticipate institutional realties and bottlenecks in advance. Pace, redirect and keep workers focused and productive.
• Orientate, develop and assess the capabilities of resident labor. Present orientation and relevance of regulatory obligations. Evaluate skills, aptitude, ability to follow instructions and assign accordingly. Maintain safety, production and a harmonious work environment.
• Expedite Laundry – Supervise resident workers to unroll/fold, screen refuse/rejects, sort, weigh, stage, load, transfer, dry, fold, hang, stack, size, count, roll, cover, tag, load and deliver textiles. Provide labor primarily to pace and in absence of workers or critical skills.
• Maintain a safe and regulatory compliant workplace. Ensure workers follow all label instructions when using disinfectant. Lift, handle, and transport goods safely. Have functional/compliant footwear, functional/compliant PPE/bags, and document surface and vessel sanitation. Uphold handwashing, barrier/PPE use and good hygiene.
• Gather/record production data and draft reports. Tabulate soiled, clean, rewash weights, water condition and fabric safety tests. Draft resident conduct/injury reports, maintenance work, supply, and forms requisitions.
• Customer Service - Exercise professional phone etiquette and maintain contact with internal and external users. Adjust quotas and preferences as requested by customers. Ensure follow through on special requests, infrequent users, errors, shortages, and complaints. Correct and credit records.
• Provide Security Related Support - Conduct counts, escorts for deliveries, and tour ancillary/obstructed areas. Remain alert and act on suspicious resident activity or gatherings. Carry and use a radio appropriately and remain aware of other institutional activity or radio silence.
• Interact with Information Technology - Read and respond to email daily. Initiate timely work orders facility wide. Complete LMS/compliance modules. Monitor and select machinery programs. Troubleshoot/reset system faults on machinery and dispensing controls. Basic word processing and spreadsheet use.
• Provide Other Institutional Support Functions -Screen used textiles for repair, mending/sewing as needed. Cartinspection/lubrication/hardware adjustments, and mat rotation/exchanges in the facility. Some repairable goods are sewn by laundry staff. Must call contractors for outside garbage collection.
• Ability to operate properly or safely: Industrial washers, dryers, ironers and other finishing equipment, pallet jacks/stackers, chemical testers, and computers.
• Ability to push and pull up to 700 lbs.; carry and lift to 50 lbs.
• Other duties as assigned.

Required Education, License/Certification and Experience

• Current residency within the State of Wisconsin upon application required
• Valid Wisconsin Driver's License required upon application and must be maintained throughout employment
• High School Diploma or GED equivalency required
• Basic knowledge of all job-related computer and software applications required

Preferred Experiences

• Previous work experience in processing, storing, or distributing textiles or supplies preferred
• Previous work experience in a Lead or Supervisory role preferred
• Bilingual (English/Spanish) preferred
• Previous experience using sewing machines preferred

NOTE: This Original Application is open to permanent residents of the state of Wisconsin at the time of application. In accordance with Section 11, Rule 3 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of criteria deemed appropriate by the Director of Human Resources. APPLICANTS MUST POSSESS THE MINIMUM QUALIFICATIONS AT THE TIME OF FILING AN APPLICATION.

PGNR13