Laundry & Linen Service Manager

Trinity Employment Specialists; Tulsa (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

Trinity Employment Specialists seeks a Laundry & Linen Services Manager in Tulsa, OK, with Monday–Friday, 5:00 AM–1:30 PM shifts; hours may vary by need. This role leads laundry and linen operations across health system facilities, directing logistics, inventory, sanitation, safety, budgeting, quality improvement, and staff.

You will ensure compliance with healthcare standards and drive performance through KPI monitoring, equipment maintenance, vendor relations, and patient-focused service

Qualifications

• Minimum 5 years of experience in commercial or healthcare laundry/linen services.
• Leadership and direct supervisory experience required.
• Advanced knowledge of cleaning, sanitation, linen handling, and equipment.
• Familiar with ERP systems, Microsoft Office, and linen software.
• Strong organizational, communication, budgeting, and customer service skills.

Responsibilities

• Direct daily laundry, linen, transportation, and logistics operations.
• Establish policies and procedures for cleanliness and patient linen handling.
• Oversee equipment maintenance, repair, and safety programs.
• Manage inventory and purchasing of linens and supplies through the GPO.
• Develop and monitor KPIs for safety, quality, productivity, and satisfaction.
• Oversee linen delivery routes and distribution efficiency.
• Develop and manage the department budget and monitor expenses.
• Prepare operational reports and present results to leadership.
• Support business development and account management with customers.
• Interview, hire, train, supervise, and evaluate staff.
• Ensure compliance with DOT, OSHA, TJC, HLAC standards.
• Collaborate with patients, healthcare professionals, and leadership.

Skills

Leadership

ERP systems

MS Office

Linen management

Communication

Budgeting

Customer service

Problem-solving

Organizational skills

Staff supervision

Tools

Linen management software

GPO purchasing

Job description

Laundry & Linen Services Manager | Tulsa, OK Monday-Friday | 5:00 AM–1:30 PM Hours may vary based on operational needs.

Job Summary The Laundry & Linen Services Manager plans, organizes, and directs laundry and linen operations across health system facilities. This role oversees logistics, equipment, inventory, sanitation, safety, budgeting, quality improvement, customer service, and staff while ensuring compliance with healthcare and regulatory standards.

Required Qualifications

• Minimum 5 years of experience in commercial or healthcare laundry/linen services, preferably acute care or long-term care.
• Previous leadership and direct supervisory experience required.
• Advanced knowledge of cleaning, sanitation, linen handling, and equipment functionality/repair.
• Working knowledge of ERP systems, Microsoft Office, and linen management software.
• Strong organizational, communication, problem-solving, budgeting, and customer service skills.

Key Responsibilities

• Direct daily laundry, linen, transportation, and logistics operations.
• Establish and implement policies, procedures, and best practices for cleanliness, sanitation, and patient linen handling.
• Oversee equipment functionality, maintenance, repair, and safety programs.
• Manage inventory and purchasing of linens, supplies, cleaning solutions, and capital equipment through the GPO.
• Develop and monitor KPIs for safety, quality, productivity, scheduling, customer satisfaction, and operational performance.
• Oversee driver routes and ensure efficient linen delivery and distribution.
• Develop and manage the departmental budget, monitor expenses, and identify cost-saving opportunities.
• Prepare and analyze operational reports and present results to leadership.
• Support business development and account management efforts to strengthen customer relationships and profitability.
• Interview, hire, train, supervise, and evaluate staff; assist with employee counseling and disciplinary actions.
• Ensure compliance with DOT, OSHA, The Joint Commission (TJC), and Healthcare Laundry Accreditation Council (HLAC) standards.
• Work directly with patients, customers, healthcare professionals, internal departments, and Director-level leadership.
• Exercise independent judgment and make operational decisions with general oversight.