Laundry Attendant - Greenville, SC

Speed Queen Laundry; Greenville (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading company in the laundry industry is seeking a Laundry Attendant in Greenville, SC. This role involves providing excellent customer service, maintaining store cleanliness, and ensuring safety. Ideal candidates will have a high school diploma and effective communication skills. Flexibility to work nights and weekends is essential.

Qualifications

• Ability to manage multiple tasks simultaneously.
• Build strong customer relationships quickly.

Responsibilities

• Assist customers with payment systems and machine operation.
• Ensure store cleanliness and safety.
• Provide quality wash/dry/fold service.

Skills

Effective communication

Basic computer skills

Flexibility

Education

High School Diploma/GED

Job description

Join to apply for the Laundry Attendant - Greenville, SC role at Speed Queen Laundry

Purpose

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for maintaining high levels of customer service by offering a clean, safe, and friendly store environment.

Position Responsibilities

1. Customer Service and Satisfaction: Assist customers with payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handle customer questions/concerns; inform management as needed. Maintain a neat appearance and wear the appropriate uniform.
2. Store Safety and Security: Ensure a safe environment inside and outside the store by following security procedures and prioritizing safety.
3. Store Cleanliness and Upkeep: Maintain cleanliness inside and outside the store; follow cleaning routines and document completion.
4. Building and Equipment Maintenance: Report maintenance issues appropriately; escalate unsafe situations to management.
5. Retail: Keep retail product displays attractive; understand and educate customers about products; process sales accurately; promote additional purchases.
6. Wash/Dry/Fold: Provide quality service by selecting appropriate equipment and completing orders carefully; address customer concerns promptly; inform management of any claims.
7. Policies and Procedures: Follow all company policies and procedures at all times.
8. Perform all other duties as assigned.

Knowledge/Experience

Knowledge of commercial laundry products and payment systems is a plus but not required.

Skills and Abilities

• Effective communication and ability to work with diverse individuals.
• Manage multiple tasks simultaneously.
• Build strong customer relationships quickly.
• Basic computer skills.
• Flexibility to work nights and weekends.

Education

• High School Diploma/GED.

Physical Requirements

• Standing for long periods, manual dexterity, stooping, bending, and lifting.

Additional Information

• Position Title: Customer Service Representative
• Department: Laundry Stores
• Reports To: Store Manager
• Review Date: July 2018
• FLSA Status: Non-Exempt
• Location: Varies

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Restaurants