Laundry Attendant at SpringHill Suites Dayton Vandalia Dayton, OH

SpringHill Suites Dayton Vandalia; Dayton (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

SpringHill Suites Dayton Vandalia in Dayton, OH, is seeking a Laundry Attendant to support the housekeeping team by operating laundry equipment and maintaining linen standards. You will help deliver exceptional guest service while adhering to safety and cleanliness guidelines.

No prior experience is required, though hospitality experience is preferred. The role requires standing up to 8 hours, the ability to lift up to 40 lbs, and strong teamwork with other departments.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience required; hospitality experience is desired.
• Must speak and understand the primary language(s) used in the workplace.
• Basic computational abilities and good communication skills.
• Collaborate with other departments to ensure seamless service.
• Adhere to safety and security protocols, including keys and lost-and-found.
• Ability to stand for up to 8 hours; lift up to 40 lbs.
• Experience in hotels is preferred.

Responsibilities

• Operate laundry equipment to sort, wash, dry, iron, and fold hotel linens.
• Iron and fold Food and Beverage flatwork to a crisp presentation.
• Maintain cleanliness and organization; comply with health standards.
• Perform general cleaning with standard products; follow health guidelines.
• Respond to guest requests and assist housekeeping to deliver service.
• Follow proper procedures for entering guest rooms with minimal disturbance.
• Maintain a quiet environment on guest floors, especially mornings.
• Handle safety protocols and emergency procedures; manage chemicals safely.

Skills

Communication

Customer service

Computing basics

Team collaboration

Education

High school diploma or equivalent

Hospitality experience preferred

Tools

Laundry equipment operation

Job description

Laundry Attendant – SpringHill Suites Dayton Vandalia, Dayton, OH

The Laundry Attendant is responsible for ensuring the cleanliness and organization of all hotel linens and guest items, playing a key role in maintaining the high standards of hospitality expected by our guests. This position requires efficient operation of laundry equipment, adherence to health and safety standards, and collaboration with the housekeeping team to deliver exceptional guest service.

Essential Functions

• Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen.
• Iron and fold Food and Beverage flatwork, ensuring a crisp, clean presentation.
• Maintain an acceptable state of cleanliness and organization throughout the entire work area, ensuring compliance with health standards.
• Perform general cleaning tasks using standard hotel cleaning products, adhering to health standards.
• Respond promptly to special guest requests, such as cleaning unexpected spills.
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Follow correct procedures for entering a guest room, ensuring minimal disturbance.
• Maintain a quiet environment on guest floors, especially in the morning hours, to enhance guest satisfaction.
• Handle special requests properly, demonstrating a commitment to guest satisfaction.
• Show care and consideration for co-workers’ rooms, carts, and equipment.
• Operate all laundry equipment safely and correctly.
• Be knowledgeable of policies regarding emergency procedures and safety protocols.
• Use all chemicals and cleaners properly, following safety guidelines.

Qualifications

• High school diploma or equivalent education preferred.
• No prior experience required, but hospitality experience is desired.
• Must be able to speak and understand the primary language(s) used in the workplace.
• Basic computational abilities and good communication skills, both verbal and written.
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
• Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
• Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
• Experience: hotel experience preferred.
• Ability to work indoors in moderate and controlled temperatures; however, must be able to work in extreme temperatures in laundry rooms.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length. Regularly lift up to 40 lbs and push/pull carts weighing up to 250 lbs.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks. Requires manual dexterity to use and operate all necessary equipment.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.