Laundry Attendant

Hilton Albany; City of Albany (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Hilton Albany is seeking a House Laundry Attendant to wash, iron, fold, and distribute soiled linens, towels, napkins, and tablecloths. The role requires operating laundry equipment, sorting linens, and maintaining cleanliness in the laundry area.

Ideal candidates will have a High School diploma or equivalent and prior hotel or related experience is a plus. Strong communication and multitasking skills are essential to meet hotel standards and guest expectations.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or related field is a plus.

Responsibilities

• Operate washing machines and dryers per standards.
• Load and unload washes according to standards.
• Wash and dry all linens, towels, and tableware textiles.
• Sort linen by type, color, and size; pre-treat stained items.
• Fold towels and linens; keep work area clean and organized.
• Maintain cleanliness of laundry area and equipment.
• Provide attentive, friendly service to guests and staff.
• Attend hotel meetings and training sessions.

Skills

Attention to detail

Communication

Multitasking

Teamwork

Education

High School diploma or equivalent

Job description

Job Summary:

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

Qualifications

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance DoubleTree by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Embassy Suites by Hilton Columbus Airport Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Always maintain a warm and friendly demeanor.

Duties & Functions

Fundamental Requirements:

• Employees must always be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
• Understand operation of washing machines and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain clean work area.
• Sort clean laundry according to type and load carts.
• Ensure overall guest satisfaction.

We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary rate: $24.10 per hour