Laundry Attendant

MCR Hotels; Beaufort (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hotel as a full-time Laundry Attendant. Ensure cleanliness and guest satisfaction through effective laundry processing and maintenance of the laundry area. The role includes guest interaction and teamwork, ideal for those with a positive attitude and hospitality experience.

Benefits

Hotel discounts

Weekly pay

PTO

Retirement options

Bonuses

Career growth

Health benefits after 30 days

Qualifications

• Experience in hospitality or related field preferred.
• Ability to follow guidelines and work under pressure.
• Must be 18 or older and willing to work varied hours.

Responsibilities

• Perform linen processing: collecting, transporting, sorting, loading, and delivering linens.
• Maintain cleanliness of laundry areas and operate laundry equipment.
• Greet guests happily and contribute to guest satisfaction.

Skills

Hospitality experience

Effective communication

Positive attitude

Ability to follow guidelines

Job description

Join to apply for the Laundry Attendant role at MCR Hotels

Hilton Garden Inn Beaufort is seeking a full-time Laundry Attendant.

SECTION ONE: MCR Universal Role Standards

Executive Summary

CLEANLINESS and FRIENDLINESS!

The MCR standard is to provide clean, friendly, well-organized, and safe hotels for our guests.

AREAS OF EXCELLENCE

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork

Duties and Expectations

• Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Use the guests’ names whenever possible. Contribute to great guest satisfaction scores. Handle challenging guest situations with hospitality and urgency. Have strong knowledge of hotel features and amenities. Support all groups and events. Understand relevant technology. Answer calls courteously.
• Cleanliness: Keep workspaces clean and organized. Pitch in to clean guest rooms and public spaces as needed. Greet guests happily while cleaning.
• Product Quality: Complete checklists accurately. Submit shift handover reports timely. Wear a clean uniform, be well-groomed, and wear a nametag with a smile.
• Teamwork: Communicate clearly and professionally. Have a can-do attitude. Collaborate to create a welcoming environment.

SECTION TWO: Role Specific Duties

• Perform linen processing: collecting, transporting, sorting, loading, folding, and delivering linens.
• Wash and dry linens, towels, rags. Remove and sort dirty linens. Fold and stock linens.
• Operate laundry equipment. Maintain cleanliness of laundry areas. Replenish chemicals.

SECTION THREE: Success Metrics

Based on guest satisfaction, cleanliness inspections, checklist accuracy, and teamwork performance.

SECTION FOUR: Qualifications & Requirements

• Experience in hospitality or related field preferred.
• Positive attitude and willingness to learn.
• Ability to follow guidelines and work under pressure.
• Effective listening and communication skills. Desire to serve guests.
• Must be 18 or older. Willing to work varied hours, including nights, weekends, and holidays. Punctuality required. Able to work standing, walking, and lifting.

Note: Duties may change. Reasonable accommodations will be provided for disabilities. This is an at-will position.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the U.S.
• Founded in 2006, with offices nationwide.
• Portfolio of 148 hotels, over 22,000 rooms.
• Operates under multiple hotel brands, including Marriott and Hilton.

What we offer

• Hotel discounts, weekly pay, PTO, retirement options, bonuses, career growth, and health benefits after 30 days.