Laundry Assistant

Parva Bakeshop and Cafe; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading laundromat in New York is seeking a reliable and customer-oriented Laundromat Attendant. The ideal candidate will maintain cleanliness, assist customers with their laundry needs, and ensure machines are operational. This fast-paced role requires strong communication skills and multitasking abilities, making it perfect for those who thrive in dynamic environments.

Qualifications

• Previous customer service experience is a plus.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Must be reliable, punctual, and have a positive attitude.

Responsibilities

• Greet customers and assist with laundry needs.
• Maintain cleanliness of the laundromat.
• Monitor machine performance and report issues.
• Assist with cash handling and payments.

Skills

Customer service experience

Multitasking

Communication skills

Interpersonal skills

Basic troubleshooting knowledge

Bilingual (English/Spanish)

Job description

Aquarelo Laundromat, located in the vibrant neighborhood of Jackson Heights, NY, offers a friendly, efficient, and clean laundry experience to our community. We are committed to providing excellent service and a welcoming environment for our customers.

Job Summary:

We are looking for a reliable and customer-oriented Laundromat Attendant to join our team. The ideal candidate will be responsible for maintaining the cleanliness of the laundromat, assisting customers, and ensuring all machines are operational. This is an excellent opportunity for someone who enjoys working in a fast-paced environment while providing top-notch service.

Key Responsibilities:

1. Greet customers and assist with laundry needs, including offering information on machine usage.
2. Maintain a clean and organized laundromat by regularly sweeping, mopping, and wiping down machines and surfaces.
3. Monitor machine performance and promptly report any issues to management for repairs.
4. Provide excellent customer service, answering questions and resolving concerns in a friendly and professional manner.
5. Help customers load and unload laundry as needed.
6. Ensure proper handling of customer laundry, including folding and packaging for pickup.
7. Maintain an inventory of cleaning supplies, detergent, and other necessary items.
8. Enforce laundromat policies and ensure customers follow safety and operational guidelines.
9. Assist with cash handling, including operating the cash register and processing payments.
10. Perform minor machine maintenance, such as loading detergent, checking machine error codes, and assisting with basic troubleshooting.

Qualifications:

1. Previous customer service experience is a plus.
2. Ability to multitask and work in a fast-paced environment.
3. Strong communication and interpersonal skills.
4. Basic knowledge of laundry machines and troubleshooting is a plus.
5. Must be reliable, punctual, and have a positive attitude.
6. Ability to lift up to 30 lbs.
7. Bilingual (English/Spanish) is a plus but not required.

Working Hours:

Flexible shifts available, including weekends and evenings.

Información en Español:

El puesto y las responsabilidades son las mismas, adaptadas para el público hispanohablante, incluyendo las habilidades y requisitos necesarios.

This job is active and accepting applications.