Launchpad: Junior PC & IT Hardware Repair Technician

Softnetworks; Whippany (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

Softnetworks in Whippany, NJ is seeking a Junior PC / IT Hardware Repair Technician. You will disassemble and repair PCs, laptops, and tablets, perform OS upgrades, and test device functionality.

You will record hardware details in our inventory system and ensure devices meet quality standards before returning to clients. The role requires attention to detail, ability to work in a fast-paced environment, and strong problem-solving skills.

Qualifications

• Attention to detail and meticulous record-keeping.
• Repair experience with PC/Laptop/Tablet devices.
• Experience with Windows OS upgrades and installations.
• Familiarity with Microsoft Active Directory and networking basics.

Responsibilities

• Disassemble devices (PCs, laptops, tablets).
• Test devices for OS, upgrades, and performance.
• Record OS, memory, HDD, and condition in inventory system.
• Diagnose defective IT equipment and perform repairs.
• Clean devices before returning to clients.
• Test key features and overall device performance.
• Receive devices into warehouse and update Inventory system.
• Document hardware details in inventory system.

Skills

Attention to detail

Repair experience

Windows OS upgrades

Networking hardware testing

TCP/IP

Strong problem solving

Time management

Teamwork

Willingness to learn

Read/write English

Tools

Active Directory

Job description

Softnetworks in Whippany, NJ is seeking a Junior PC / IT Hardware Repair Technician. You will disassemble and repair PCs, laptops, and tablets, perform OS upgrades, and test device functionality.

You will record hardware details in our inventory system and ensure devices meet quality standards before returning to clients. The role requires attention to detail, ability to work in a fast-paced environment, and strong problem-solving skills.