Entry Level PC / IT Hardware Repair Technician

Softnetworks; Whippany (NJ); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Softnetworks in Whippany, NJ is seeking a Junior PC / IT Hardware Repair Technician. You will disassemble and repair PCs, laptops, and tablets, perform OS upgrades, and test device functionality.

You will record hardware details in our inventory system and ensure devices meet quality standards before returning to clients. The role requires attention to detail, ability to work in a fast-paced environment, and strong problem-solving skills.

Formación

• Attention to detail and meticulous record-keeping.
• Repair experience with PC/Laptop/Tablet devices.
• Experience with Windows OS upgrades and installations.
• Familiarity with Microsoft Active Directory and networking basics.

Responsabilidades

• Disassemble devices (PCs, laptops, tablets).
• Test devices for OS, upgrades, and performance.
• Record OS, memory, HDD, and condition in inventory system.
• Diagnose defective IT equipment and perform repairs.
• Clean devices before returning to clients.
• Test key features and overall device performance.
• Receive devices into warehouse and update Inventory system.
• Document hardware details in inventory system.

Conocimientos

Attention to detail

Repair experience

Windows OS upgrades

Networking hardware testing

TCP/IP

Strong problem solving

Time management

Teamwork

Willingness to learn

Read/write English

Herramientas

Active Directory

Descripción del empleo

Junior PC / IT Hardware Repair Technician

Duties:

• Disassemble devices such as PC, laptops, iPad & Chromebooks.
• Test PC , Laptop , tablet for O.S. – Do O.S. upgrades as needed
• Examine IT devices and record O.S., memory, HD, physical condition, etc.
• Examine and diagnose defective IT equipment.
• Perform repairs to IT devices
• Clean IT devices before they are returned to clients.
• Test device performance and functionality of key features
• Receive IT devices into warehouse and report into Inventory system
• Record IT hardware detail information into our inventory system

Skills/Qualifications:

• Attention to detail
• Repair experience for one or more of the following: PC, Laptop, Tablet, iPad
• Experience with Windows / loading and upgrading
• PC / Desktop / Notebook basic testing and upgrading
• Microsoft Active Directory
• Networking hardware testing, upgrading and troubleshooting
• TCP/IP, Routing and Subnetting
• Communication and organizational abilities
• Ability to work in a fast paced environment
• Strong problem solving
• Ability to seize initiative and take responsibility
• Ability to work individually and as part of a team.
• Willingness to learn
• Must be self-motivated, and personable
• Reliable and on-time
• Able to read, write, speak, analyze, interpret, and understand the English language with reasonable proficiency
• Good time management and multitasking skills

We are located in Whippany, NJ and our hours are 9am - 6pm, Mon – Fri.