Launch Your Career: Insurance Ops Summer Internship (Hybrid)

New-York-Life; Tampa (FL); Hybrid; USD 34,000 - 41,000; Full time

Job summary

New York Life Direct in Tampa offers a 10-week summer internship within the Strategy & Support organization of Insurance Operations. The hybrid role runs Tuesday through Thursday in-office, with opportunities to work on AI-enabled solutions and process improvement affecting customer experience.

You'll gain hands-on project management, data analysis, and business communication experience, collaborating with senior leaders and interns to deliver real-world outcomes.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Interest in operations, analytics and technology.

Responsibilities

• Support planning, tracking and execution of operational projects.
• Analyze workflows, data, and performance metrics to identify improvements.
• Propose simplifications to reduce manual effort and boost efficiency.
• Collaborate on digital transformation and AI-enabled initiatives.
• Develop presentations and stakeholder updates with actionable recommendations.

Skills

Analytical thinking

Problem-solving

Effective communication

Team collaboration

Adaptability

Curiosity about AI

Education

Rising junior or senior undergraduate

Business/Operations/Analytics focus

Tools

Excel

MicroStrategy

Tableau

Job description

New York Life Direct in Tampa offers a 10-week summer internship within the Strategy & Support organization of Insurance Operations. The hybrid role runs Tuesday through Thursday in-office, with opportunities to work on AI-enabled solutions and process improvement affecting customer experience.

You'll gain hands-on project management, data analysis, and business communication experience, collaborating with senior leaders and interns to deliver real-world outcomes.