Hybrid Summer Intern: Insurance Operations & AI

New York Life; Tampa (FL); Hybrid; USD 2,841,000 - 4,047,000; Part time

Job summary

New York Life Direct in Tampa, FL, offers a 10-week summer internship designed to provide hands-on experience in strategy, operations, and analytics. The role includes hybrid in-office collaboration three days per week and exposure to senior leaders, cross-functional partners, and real business priorities.

Interns will work on projects spanning data analysis, process improvement, and AI-enabled solutions, with mentorship and networking opportunities to build a professional foundation for a

Qualifications

• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written, verbal, and presentation communication skills.
• Ability to translate data, research, and complex information into clear, actionable insights.

Responsibilities

• Support the planning, tracking, and execution of operational projects and strategic initiatives.
• Conduct research and analyze workflows, data, insights, and performance metrics.
• Evaluate business processes and recommend opportunities to improve efficiency and customer/employee experience.
• Contribute to digital transformation and analytics initiatives across Insurance Operations.
• Develop presentations, executive summaries, and process maps translating analysis into recommendations.

Skills

Analytical skills

Communication skills

Presentation skills

Data analysis

Curiosity about AI

Education

Undergraduate degree in Business/Analytics

Tools

Excel

MicroStrategy

Tableau

Job description

New York Life Direct in Tampa, FL, offers a 10-week summer internship designed to provide hands-on experience in strategy, operations, and analytics. The role includes hybrid in-office collaboration three days per week and exposure to senior leaders, cross-functional partners, and real business priorities.

Interns will work on projects spanning data analysis, process improvement, and AI-enabled solutions, with mentorship and networking opportunities to build a professional foundation for a