Launch Operations Lead - Last Mile Readiness

Amazon Web Services (AWS); Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

75% travel

Job summary

Amazon Data Services, Inc. in Tempe, AZ is seeking a Last Mile Launch Manager to drive end-to-end operational readiness for new launch sites.

You will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks and ensuring Day 1 operations meet quality standards. You will develop customized readiness plans, manage testing and site validation, and coordinate with Operations, Technology, HR and Training teams.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Valid and active driver's license.

Responsibilities

• Executing comprehensive launch playbooks and readiness plans, coordinating with multiple stakeholder teams across Operations, Technology, HR, and Training departments to ensure Day 1 success.
• Leading site readiness assessments and validation protocols, identifying operational gaps and implementing solutions through cross-functional collaboration and data-driven decision making.
• Developing and standardizing launch processes, documentation, and quality control measures while establishing best practices for successful site operations across the network.
• Managing multiple concurrent site launches, effectively tracking progress against critical milestones and communicating operational readiness to leadership through clear, actionable metrics.
• Partnering with operations teams to optimize launch procedures and training protocols while ensuring comprehensive testing and validation of all operational systems prior to launch.

Skills

Project management

Data-driven decision making

Cross-functional collaboration

Job description

Amazon Data Services, Inc. in Tempe, AZ is seeking a Last Mile Launch Manager to drive end-to-end operational readiness for new launch sites.

You will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks and ensuring Day 1 operations meet quality standards. You will develop customized readiness plans, manage testing and site validation, and coordinate with Operations, Technology, HR and Training teams.