Launch Operations Lead, Digital Commerce

WCL Group

Plano (TX)

On-site

USD 150,000 - 166,000

Full time

5 days ago

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Job summary

WCL Group is seeking an experienced eCommerce Product Operations professional to lead end-to-end product launch operations and lifecycle management for our digital commerce platforms. You will align cross-functional teams including Business, Marketing, Engineering, and Legal to ensure on-time launches and high-quality product data.

The role drives campaign and site experience optimization, KPI tracking, and continuous improvements to product operations.

Qualifications

Bachelor's degree or equivalent in a related field.
5+ years of experience in eCommerce digital product operations or digital experience management.
Experience partnering with product, engineering, UX, analytics, and marketing teams.

Responsibilities

Lead end-to-end product launch operations, managing timelines, milestones, dependencies, and launch readiness across cross-functional teams.
Own the end-to-end product and PDP lifecycle, including SKU onboarding, PIM setup, PDP creation, maintenance, and EOL management.
Lead end-to-end operational execution of global and local campaigns, including content localization and campaign setup.
Establish and manage operational workflows, governance, intake processes, approval requirements, QA standards, and SLAs.
Leverage data to identify opportunities, track KPIs, and optimize product merchandising and site experiences.