Launch Industry Solution Expert - Healthcare Medtech (US Remote)

Applicable Limited; Newark (NJ); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Launch Industry Solution Expert in Healthcare Medtech to drive growth and expand market presence. This pivotal role involves leveraging deep industry knowledge to engage with clients, identify their needs, and deliver tailored solutions that foster lasting relationships. The ideal candidate will excel in consultative selling, utilizing human-centered design thinking to address client challenges. Join a dynamic team dedicated to transforming digital experiences and making a significant impact in the healthcare sector. If you are passionate about innovation and eager to shape the future, this opportunity is for you.

Qualifications

• 8+ years of experience in sales within Medical Device and Technology.
• Strong understanding of AI technologies and human-centered design.

Responsibilities

• Build relationships and provide tailored solutions that drive revenue.
• Engage with clients using consultative selling techniques.

Skills

Consultative Selling

Human-Centered Design Thinking

Critical Thinking

Communication Skills

Persuasion Skills

Tools

CRM Software

Job description

Do you want to break into a new market selling innovative digital product solutions?

Launch is looking for a Launch Industry Solution Expert - Healthcare Medtech who will be responsible for helping us expand our presence in North America. Check us out: LAUNCH by NTT Data. We create digital experiences that move millions & are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth. You will be joining a team of digital, strategy, product design and engineering experts bringing digital product transformations to some of the world’s most interesting brands.

Job Summary

Launch Industry Solution Experts are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales. A Launch Industry Solution Expert leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and often requires our Launch Industry Solution Experts to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way.

Job Responsibilities:
• Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
• Experience with human-centered design thinking.
• Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
• Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges.
• Define the client value and relevance of solution for client using industry relevant KPIs.
• Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
• Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
• Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers.
• Learn and understand go-to market, key service offerings, sales plays, messages and motions.
• Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed.
• Manage total sales performance for the industry area, inclusive of pipeline health.
• Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing.
• Coordinate/co-lead renewal and expansion SOWs as needed.
• New logo lead generation through various motions & activities as defined by the company and/or the individual.
• Ensure CRM is sustained as the single source of truth.
• Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans.
• Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls.
• Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities.

Basic Qualifications:
• 8+ years of experience selling professional, consulting, and/or digital with proven track record of exceeding quota within the Medical Device and Technology industry.
• 3+ years' experience selling in digital product design, user experience, research, and innovation areas.
• 2+ years' experience and a strong understanding of PoV of GenAI and AI technologies and human-centered design.
• 8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.
• 8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills.

Desired Skills:
• Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations.
• Experience selling outcome-based work with teams vs. staff augmentation.
• Strong persuasion skills to align client problems with solution offerings.