2027 Launch Graduate Program: IT Operations Associate

Momentum; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Disability insurance

Life insurance

Paid time off

Parental leave

Paid holidays

Job summary

Momentum is seeking an IT Operations Associate for our Launch Program in Dallas. You will support day-to-day IT operations, automation, and infrastructure, helping ensure uptime and reliability across the business.

This entry-level role offers hands-on training, mentorship, and growth within a cohort-based program. As a recent graduate, you will work on scripting, platform administration, and cross-functional collaboration to deliver efficient IT solutions.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Demonstrated leadership experience in activities or roles.
• Experience using AI tools to improve efficiency and support.

Responsibilities

• Develop and maintain automation scripts and workflows.
• Assist in configuration and administration of core IT platforms.
• Collaborate with cross-functional teams to design workflows.
• Monitor system health and apply updates to maintain stability.
• Manage multiple high-priority projects and meet deadlines.
• Share ideas in team meetings and align on IT goals.
• Attend training sessions to grow professionally.

Skills

Leadership experience

Interpersonal skills

Adaptability

Growth mindset

Python scripting

Education

Bachelor's or Master’s in related field

Tools

Google Workspace

Okta

AI tools usage

Job description

IT Operations Associate – Momentum Launch Program

We are seeking a dynamic and growth-minded individual to join our IT & Cybersecurity team as an IT Operations Associate. You’ll play a key role in maintaining day‑to‑day IT operations, supporting infrastructure and end‑user needs, and helping ensure uptime and reliability across the business. Designed for recent graduates, this role is part of the Momentum Launch Program—a cohort‑based early career experience that combines hands‑on training, mentorship, and meaningful work to accelerate your professional growth.

About The Launch Program

The Launch Program is Momentum’s premier early‑career initiative, offering a comprehensive onboarding experience for recent graduates joining our full‑time, onsite roles in Dallas, Texas. This program equips participants with essential skills, knowledge, and connections through workplace orientation, team integration, and targeted training sessions. With ongoing support and training opportunities, the Launch Program ensures a smooth transition into your new role.

A Day In The Life of this Role at Momentum

• Develop and maintain automation scripts and workflows to streamline IT processes such as system provisioning, access management, and monitoring.
• Assist in the configuration and administration of core IT platforms, ensuring they remain secure, efficient, and aligned with business needs.
• Collaborate with cross‑functional teams to understand requirements and design workflows that reduce manual effort and increase consistency.
• Monitor system health and performance, proactively addressing issues and applying updates to maintain stability.
• Organize and manage multiple high‑priority projects, adapting to meet deadlines and ensuring the timely completion of key tasks.
• Join team meetings to share ideas, align on goals, and contribute to the IT team’s overall strategy.
• Attend training sessions to support your professional growth and development.

Qualifications

• Graduates in Winter 2026 or Spring 2027 with a Bachelor’s or Master’s degree, ideally in Business Systems, Information Systems, Computer Science, Business Analytics, Statistics, or a related field.
• Has proven leadership experience in extracurricular activities or previous roles, demonstrating the ability to drive project success.
• Has experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, organization, and support.
• Demonstrates strong interpersonal skills and the ability to work effectively with a variety of personality types and work styles.
• Is able to quickly switch contexts and manage multiple projects simultaneously in a fast‑paced environment.
• Demonstrates strong analytical skills and attention to detail.
• Has experience with scripting and automation (e.g., Python, PowerShell, Bash, or similar). Exposure to workflow automation platforms or APIs (e.g., Google Workspace, Okta, or equivalent) is considered a plus.
• Shows a passion for building, continuous improvement, and making a positive impact.
• Demonstrates adaptability; flexibility to adjust to changing business requirements.
• Embraces a growth mindset, continually seeks learning opportunities, and proactively tackles challenges with creative solutions.

Commitment to Diversity and Inclusion at Momentum

Momentum is an equal‑opportunity employer, considering all qualified applicants regardless of characteristics protected by law. These include, but are not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, ancestry, and Veteran status. We actively seek qualified applicants from diverse backgrounds, with no consideration of criminal histories, in alignment with applicable legal requirements. Should a reasonable accommodation be necessary for the application process and beyond, we are eager to review and provide reasonable accommodations as needed, in compliance with applicable laws.

Total Rewards

The base salary range for this position may vary based on location. Actual compensation will be determined by role, level, and location, considering additional factors such as job‑related skills, experience, and relevant education or training. For roles eligible for remote work, the base salary is tailored to the designated work location. In addition to the base salary, candidates may be eligible to receive a discretionary annual bonus, determined based on both the company’s business performance and individual contributions. The People & Culture team will provide specific details during the hiring process.

We take pride in offering a comprehensive benefits package for our full‑time employees, encompassing healthcare benefits, a 401(k) plan with an employer match, short‑term and long‑term disability coverage, life insurance, paid time off, parental leave, and various paid holidays, among other perks.

Note on Confidentiality

Any personal data collected during the application process will be treated with the utmost confidentiality and privacy.