Launch Business Analyst II: Process & Data Analytics

WM (Waste Management); Windsor (CT); Hybrid; USD 69,000 - 86,000; Full time

Job summary

WM (Waste Management) is seeking a Launch Business Analyst to join the National Accounts team in Windsor, CT. You will turn data into insights, automate manual processes, and enhance reporting to improve operational performance and the customer experience.

You will blend analytics, process improvement, technology, and collaboration to uncover opportunities and drive practical, day-one impact from the start. This hybrid role offers growth and exposure across functions.

Qualifications

• Bachelor's degree in Business Administration, Analytics, Information Systems, Operations Management, or a related field.
• High School Diploma or GED and 4 years of relevant work experience.
• Three (3) years of relevant work experience in business analysis, operations, process improvement, reporting, workforce planning, project support, or related analytical functions.

Responsibilities

• Serve as SME for assigned functions, processes, and business systems, guiding team members and customers.
• Develop reports, dashboards, and analyses identifying trends, capacity, quality, and performance; translate into actionable recommendations.
• Monitor workflows, service commitments, data integrity, and work quality for timely delivery.
• Investigate, track, and resolve operational issues with stakeholders and cross-functional teams.
• Assess risks with new or modified processes, systems, and requirements; recommend mitigations.
• Lead process improvement and standardization using Lean Six Sigma and continuous-improvement methods.

Skills

Lean Six Sigma

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Business Administration/Analytics/Information Systems/Ops mgmt or related field

High School Diploma + 4 years related experience

Tools

Excel

Power BI

SharePoint

Smartsheet

Power Automate

Copilot

AI tools

scripting

Job description

WM (Waste Management) is seeking a Launch Business Analyst to join the National Accounts team in Windsor, CT. You will turn data into insights, automate manual processes, and enhance reporting to improve operational performance and the customer experience.

You will blend analytics, process improvement, technology, and collaboration to uncover opportunities and drive practical, day-one impact from the start. This hybrid role offers growth and exposure across functions.