Latitudes Consultant (Vacation Package/Sampler Sales)

Holiday Inn Club Vacations Incorporated; Scottsdale, Northern (AZ, KY); Hybrid; USD 51,000 - 69,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Lucrative compensation plans

Bonuses

IHG Travel Discounts – 18 Brands

Discounted & Free Golf

Accommodation Discount

401k Match

PTO after 90 days

Employee Assistance Program

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Latitudes Consultant to present vacation packages to touring guests and guide them through the sales process with exceptional service. The role emphasizes delivering a superior guest experience, coaching, and teamwork within the Sales Department at our Scottsdale resort.

The position requires strong interpersonal skills, reliability, and a proactive attitude.

Qualifications

• One year of timeshare or package sales experience preferred.
• Self-directed and independent but works as a team player.
• Strong work ethic, high energy level, and positive attitude.
• Must have reliable transportation.
• Must be process-oriented with attention to detail.
• Persuasive interpersonal skills to gain acceptance of an idea or plan.
• Excellent customer service skills.

Responsibilities

• Conducts a Latitudes sales presentation as trained and scheduled.
• Participates in training classes for continuous improvement and upholds OLCC mission and objectives.
• Participates in demonstration rides scheduled with Sales leadership; resolves customer service challenges.
• Delivers coaching and action plans and provides top-tier customer service to guests and owners.

Skills

Persuasive interpersonal skills

Excellent customer service

Team player

Self-directed and independent

Strong work ethic

Attention to detail

Reliable transportation

Job description

Job Category: Sales & Marketing

Requisition Number: LATIT021989

• Full-Time

Locations

Showing 1 location

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for providing a tour guest presentation in the Sales Department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant is responsible for selling vacation packages to our touring guests who choose not to purchase timeshare. At the conclusion of the Latitudes presentation, the Latitudes Consultant walks the touring guests to the Gift Center as the final step of the sales process.

ESSENTIAL DUTIES AND TASKS:

• Conducts a Latitudes sales presentation as trained and scheduled.
• Attends training classes for continuous improvement. Supports and upholds the mission, vision, and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established.
• Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges.
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.

QUALIFICATIONS:

• One year of timeshare and/or package sales experience preferred.
• Self-directed and independent but works as a team player.
• Strong work ethic, high energy level, and positive attitude.
• Dependable and goal-oriented.
• Must have reliable transportation.
• Must be process-oriented with attention to detail.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers.
• Participates in proactive team efforts to achieve departmental and company goals.
  Excellent customer service skills.
• Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Pursuit of continuous improvement to improve, enhance, or increase personal knowledge and skills that will assist in job performance.
• BENEFITS & COMPENSATION BASICS:
• Outstanding and fun company culture
• Weekly pay!
• Paid training & lucrative compensation plans
• Rewards and recognition for sales: Quarterly Award Dinners, Summer Jam, Sales & Marketing Awards, Presidents Club/Masters Trip (Annual Trip that is all-expense paid where top producers can bring a plus one), and more
• BONUSES - We've given out $4 Million this year alone
• ClubGO - Points to use for a free resort stay each year. Points go up with tenure and are awarded annually
• HICV Perkspot.com (Discounts on auto, insurance, apparel, wellness, pets, travel, gifts, electronics, etc.)
• A+ Rating with BBB
• Signed 100-year Extension of Strategic IHG Marketing Alliance as of 2019
• Succession Planning Tool – Helps Plan for Long-Term Career Growth
• Give Kids the World Annual Charity Support
• Toys For Tots Christmas Charity Support
• ARDA Award-Winning Training
• Expansions Leadership Training/Mentorship Program
• Tuition Assistance & Language Courses
• 401k Match, 100% up to 4% of income
• Benefits at 90 days – Medical, Dental, Vision, and even elective benefits such as life, disability, accident, pet, and more.
• IHG Travel Discounts – 18 Brands – 14K Properties Worldwide - $39 - $99 per night
• Holiday Inn Club Vacation Accommodation Discount – up to 50% off regular rates
• Discounted & Free Golf
• Discounts at Resort Restaurants and Retail Stores
• Paid Time Off at 90 days that begins accruing on day 1
• Employee Assistance Program – Counseling Sessions include Family, Finances, and Legal Advice (6 per issue, per year)
• Academy of Learning & Development
• Orange at Heart
• Milestone & Service Awards

SCHEDULE:

• Weekends and most holidays are required.

COMPENSATION: $60k OTE

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.