Lateral Public Safety Dispatcher (COI)

Military, Veterans and Diverse Job Seekers; Irvine (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Irvine Police Department is seeking a Lateral Public Safety Dispatcher to evaluate calls and dispatch for the Animal Services Operation. The role requires a POST Dispatcher Certificate, 40 wpm typing, and recent dispatcher experience or probation completion, with a three 13-hour shift schedule.

The position demands excellent customer service, teamwork, and the ability to remain calm under pressure while working holidays, weekends, and various shifts.

Qualifications

• POST Public Safety Dispatcher Certificate required.
• One year of dispatcher experience within last four years or completion of probation.
• Typing speed of 40 wpm.
• High school diploma or equivalent.

Responsibilities

• Evaluate incoming calls to determine actions.
• Receive and dispatch calls for the Animal Services Operation.
• Work a 3/13 schedule (three 13-hour shifts) per week with paid meal breaks.
• Work holidays, weekends, and evening, night, and early morning shifts.
• Rotate graveyard shifts annually.
• Wear official uniforms.
• Operate within a chain-of-command structure.

Skills

Customer service

Communication skills

Teamwork

Calm under pressure

Adaptability

Attention to detail

Education

High school diploma or equivalent

Job description

About the job Lateral Public Safety Dispatcher (COI)

To qualify as a Lateral Public Safety Dispatcher, candidates must:

• Possess a POST Public Safety Dispatcher Certificate
• Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire.
• Typing Ability: Net speed of 40 wpm
• High school diploma or equivalent.

Your Impact:

• Evaluate incoming calls to determine the appropriate action.
• Receive and dispatch calls for the Animal Services Operation.
• Find additional information in the Public Safety Dispatcher job description.
• The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks.
• Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts.
• Rotating through graveyard shifts is required annually.
• Official uniforms must be worn.
• Chain of command oriented.

Looking for:

• Exceptional customer service and communication skills.
• Team-oriented individuals.
• Ability to work alternating schedules.
• Ability to remain calm and focused in high stress environments.
• Desire to make a difference by helping others.

All applicants must be able to pass the Public Safety background check process.
This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.