Lateral Flow QC Supervisor

Neogen; Lansing (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Job summary

Neogen is seeking a Lateral Flow QC Supervisor in Lansing, MI to lead Quality Technicians and ensure ISO17025 compliant QC services in our laboratory. You will manage day-to-day lab operations, drive QMS improvements, prepare technical reports, and coordinate with R&D, manufacturing and QA teams.

This role supports audit readiness, staff development, and data-driven problem solving to back product validation and customer satisfaction.

Qualifications

• Bachelor’s degree in physical science, chemistry, or related field.
• Minimum 3 years of laboratory experience.
• Minimum 1 year in a technical management role preferred.
• Experience implementing ISO17025 or similar quality systems.
• Experience presenting scientific results to diverse audiences.
• Experience in diagnostic kit validation is preferred.

Responsibilities

• Provide leadership and line management to quality technicians.
• Manage and maintain ISO17025 QMS and audit readiness.
• Supervise day-to-day laboratory activities and report to Laboratory Manager.
• Collaborate with manufacturing, R&D, QA, and purchasing to support product development.
• Tabulate data, graph results, and prepare technical reports for senior staff.
• Lead project teams and drive corrective actions and process improvements.

Skills

Leadership

QMS ISO17025

Audit readiness

Data analysis

Technical reporting

Presentation skills

Problem solving

Quality improvement

Education

Bachelor’s degree in physical science, chemistry, or related fields

Job description

Come Be Part of a Mission that Matters!The Lateral Flow QC Supervisor will provide leadership and first line management to the Quality Technicians to ensure an effective quality of services for the Quality Control department. To provide specialist advice and knowledge to the laboratory staff to ensure the successful implementation of Quality Management Systems that adhere to the requirements of ISO17025 and similar mandated quality standards. To manage the QMS to ensure we remain ‘audit ready’. To provide leadership and assistance in the laboratory’s day to day functions.Provide effective direct line management including appraisal, development, performance monitoring and competency assessments as well as supporting and motivating staff to problem solve and promote good practice.Engage with Accreditation Body assessment audits, delivering evidence of compliance, recognizing valid improvement actions, and managing their resolution.Be responsible for pro-actively seeking improvement to service delivery, responding to complaints or dissatisfaction, and implementing effective corrective actions.Work with Managers to identify opportunities to develop capabilities, innovation, improve efficiencies, and reducing costs where applicable.Responsible for implementation of quality management systems that meet accredited quality standards for ISO 17025, leading project plans and working closely with Technical Managers and Unit Managers to ensure compliance.Supervise and assist in the day-to-day activities in the laboratory with frequent updates provided to the Laboratory Manager. To carry out any other duties deemed reasonable by management.Support the product line across internal departments (manufacturing, quality control, purchasing, R&D, sales, marketing etc.)Support new product development and manage project team meetings.Tabulates and graphs data and prepares technical reports for senior personnel.Work with R&D and technical services on necessary product validations.Education and/or Experience:Minimum Bachelor’s Degree in physical science, chemistry, or related fieldsMinimum 3 years work experience with laboratory setting.Minimum 1 year experience in a technical management role is preferred.Prior experience of successfully implementing and managing a quality management system accredited to ISO17025 or a similarly robust conformity assessment standard is desirable.Experience in presenting scientific results to diverse audiences is preferred.Experience in diagnostic kit validation is preferred.Why NeogenAt Neogen we believe that taking care of our employees allows them to do their best work. When you join our team, you'll enjoy competitive benefits and the opportunity to make a meaningful difference every day.Benefits include:Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment.401(k) with company match – Invest in your future with retirement savings and company contributions.Paid Time Off (PTO) – Enjoy generous paid time off so you can rest, recharge, and spend time with those who matter most.Career Growth Opportunities – We are committed to promoting from within and providing the tools, training, and support to help you grow your career.Meaningful Work – Be part of a team whose work has a real impact on our customers, communities, and the world around us.Collaborative Culture – Join a team that values innovation, respect, teamwork, and continuous improvement.Come build your future with us while making a difference every day.#ApplynowWHO IS NEOGEN:From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers. What we do matters!Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.