LATAM Business Operations Manager

kala talent; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

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Remote LATAM role

Job summary

Kala Talent is seeking a LATAM Business Operations Manager to build and scale the company’s operations across Latin America. This is a hands-on role focusing on creating new processes, systems, partnerships, and day-to-day execution in cross-border markets.

You will collaborate with leadership to define operational needs, align with US-based business goals, and implement scalable solutions in finance, compliance, and vendor management.

Qualifications

• 5+ years in business operations, finance operations, strategy, or a similar role.
• Experience helping US-based or international companies build or scale operations in LATAM.
• Background in fintech, financial services, banking, payments, or related financial environment.
• Strong understanding of LATAM market operations and local requirements.
• Experience building processes from scratch in a fast-moving environment.
• Highly analytical and proficient with data to support decisions.
• Strong project management and cross-functional collaboration skills.

Responsibilities

• Build and improve operational processes to support growth across LATAM.
• Develop operational strategy for new and existing LATAM markets.
• Identify gaps and local requirements to address as the company expands.
• Coordinate operational activities across internal teams and external partners.
• Establish scalable processes for onboarding, payments, vendors, documentation, reporting, and other operations.
• Adapt processes for different LATAM markets with local knowledge.
• Collaborate with finance, compliance, product, and commercial teams.
• Build relationships with local vendors, partners, and service providers.
• Create reporting and visibility around regional operations and key metrics.
• Resolve operational problems and own execution.
• Lay groundwork for a larger LATAM operations function over time.

Skills

Project management

Analytical/data-driven

Cross-functional collaboration

Ambiguity tolerance

Fintech background

Job description

About kala

Helping US-based startups and SMBs build stronger teams by finding no more, no less than the right people remotely for tech, product, and marketing roles worldwide.

About the hiring company

They are a fast-growing fintech company building AI-powered financial infrastructure for businesses operating across international markets. Their technology helps companies manage complex financial workflows, access better data, and make faster decisions.

With an established presence in the US and growing ambitions across Latin America, they are now building the operational foundation needed to support the region. This is an opportunity to join at an important stage of expansion and help shape how the company operates locally.

About the role

They are looking for a LATAM Business Operations Manager to help build and scale the company's operations across Latin America.

This is not a role focused on maintaining existing processes. You will be helping create them.

You will work closely with leadership to understand what the business needs to operate successfully across the region and turn that into practical systems, processes, partnerships, and day-to-day execution. You'll navigate the realities of operating across different LATAM markets while connecting local operations with the company's US-based business.

The ideal candidate has experience in finance or fintech and has helped a US or international company establish or scale operations in Latin America.

Responsibilities

• Build and improve operational processes to support the company's growth across Latin America.
• Work with leadership to develop the operational strategy for new and existing LATAM markets.
• Identify gaps, inefficiencies, and local requirements that need to be addressed as the company expands.
• Coordinate operational activities across internal teams and external partners.
• Help establish scalable processes for onboarding, payments, vendors, documentation, reporting, and other business operations.
• Navigate differences between LATAM markets and help adapt processes where local knowledge is required.
• Work closely with finance, compliance, product, and commercial teams.
• Build relationships with local vendors, partners, and service providers.
• Create reporting and visibility around regional operations and key business metrics.
• Solve operational problems as they arise and take ownership of execution.
• Help build the foundation for a larger LATAM operations function over time.

Requirements

• 5+ years of experience in business operations, finance operations, strategy, or a similar role.
• Previous experience helping a US-based or international company build or scale operations in Latin America.
• Background in fintech, financial services, banking, payments, or another financial environment.
• Strong understanding of the operational realities of working across LATAM markets.
• Experience building processes from scratch in a fast-moving environment.
• Highly analytical and comfortable working with data to support decisions.
• Strong project management and cross-functional collaboration skills.
• Comfortable working with ambiguity and taking ownership without a highly structured playbook.

About the process

• Initial interview with Kala Talent
• Interview with the Founders
• Business case project & presentation
• Offer

Compensation & Benefits

• Competitive USD-based compensation
• Stock options as part of the company's equity program
• Full-time remote position
• Open to candidates across Latin America
• Opportunity to build and shape a new regional operation
• Work directly with senior leadership
• High level of ownership and autonomy
• Long-term growth opportunity within a fast-growing fintech company