Last-Mile Operations Lead | Growth & Team Mentorship

Amazon Inc.; Fresno (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in Fresno, CA. This role leads a combined team of salaried and hourly staff, ensuring safety, quality, and timely delivery while driving improvements through data-driven decisions.

A six-week in-role training will take place at a site 50 miles from the home location, with travel paid by Amazon. The role covers the three major workflow components—First mile, Middle mile, and Last mile—within the Rapid and Rural Logistics (R2L) organization.

Qualifications

• 3 years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2 years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Lead large-scope projects with site and regional impact.
• Support, mentor, and motivate your team.
• Create and implement productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours with varied physical demands.
• Work a flexible schedule (weekends and/or overnight shifts).

Skills

People management

Performance management

Team leadership

Forecasting

Lean techniques

Data-driven decisions

Adaptability

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Fresno, CA. This role leads a combined team of salaried and hourly staff, ensuring safety, quality, and timely delivery while driving improvements through data-driven decisions.

A six-week in-role training will take place at a site 50 miles from the home location, with travel paid by Amazon. The role covers the three major workflow components—First mile, Middle mile, and Last mile—within the Rapid and Rural Logistics (R2L) organization.