LASIK Patient Concierge & Growth Counselor

Laser Eye Institute; Troy (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Great compensation

Career growth opportunities

Excellent Insurance benefits

Four weeks paid time off

401(k) retirement plan with 4% employer match

Job summary

Laser Eye Institute in Troy, Michigan is seeking a dedicated Patient Surgery Coordinator for Laser Vision Correction. This role involves assisting prospective patients through their journey while ensuring a seamless experience and upholding our core values of safety and results.

The ideal candidate has a friendly attitude, strong communication skills, and experience in scheduling. We offer great compensation, opportunities for career growth, and excellent insurance benefits including 401(k) matching and four weeks of paid time off per year.

Qualifications

• High School Diploma or equivalent required.
• Experience in elective scheduling preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule initial and follow-up appointments for patients.
• Follow up with prospective patients to answer questions.
• Collaborate with physicians for seamless patient experience.
• Overcome patient objections in a friendly manner.

Skills

Friendly attitude with a sales driven mindset

Excellent communication skills

Customer follow-up skills

Education

High School Diploma or equivalent

Associate's or Bachelor's degree in a related field

Job description

Laser Eye Institute in Troy, Michigan is seeking a dedicated Patient Surgery Coordinator for Laser Vision Correction. This role involves assisting prospective patients through their journey while ensuring a seamless experience and upholding our core values of safety and results.

The ideal candidate has a friendly attitude, strong communication skills, and experience in scheduling. We offer great compensation, opportunities for career growth, and excellent insurance benefits including 401(k) matching and four weeks of paid time off per year.