Laser Applications Specialist (MW)

X SERIES USA; North Carolina; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Travel reimbursements

Job summary

XOVR CNC Parts & Service is seeking Laser Applications Specialists to deliver expert-level application support, optimize processes, and provide training for CNC machine tools across the United States. This hands-on, customer-facing role requires travel and a proactive problem-solving mindset.

Ideal candidates will have CNC experience, laser cutting knowledge, and the ability to generate technical documentation while collaborating with engineering, service, and sales teams to enhance customer

Qualifications

• Experience with CNC machine tools.
• ,
• Reading and interpreting technical diagrams (layout/electrical/pneumatic/hydraulic).
• Strong mechanical and electrical troubleshooting skills.
• Experience in laser cutting strongly preferred.

Responsibilities

• Train customers and operators on equipment operation and procedures.
• Perform data analysis to assess machinery performance.
• Document machine safety, maintenance, and operational reports.
• Read and interpret diagrams and schematics.
• Provide pre- and post-sales technical support to customers on CNC machine tools.
• Develop and optimize cutting parameters for customer applications.
• Assist with on-site or remote troubleshooting.
• Collaborate with customers to improve machine utilization and cycle times.
• Generate application reports, case studies, and technical documentation.

Skills

CNC tools experience

Technical diagram reading

Troubleshooting (mechanical/electrical

Laser cutting experience

Communication & reporting

Customer-service orientation

Problem solving

Education

Mechanical Engineering / MET

Job description

Columbus, United States | Posted on 10/29/2026

XOVR CNC Parts &Service is a leading provider of installation, training, andtechnical support for advanced metal fabrication machinery,including X-Series machine tools and other manufacturers'equipment. We support a wide range of CNC machinery, includinglaser cutting systems, press brakes, robotic systems, plasmacutting systems, drills, saws, and more. We are committed todelivering exceptional service and support to our customers acrossthe United States.

Position Overview

XOVR CNC Parts &Service is seeking to fill multiple positions for an LaserApplications Specialistto provide expert-levelapplication support, process optimization, training,and technical solutions for CNC machine tools. Thisrole requires travel across the United States, and is idealfor a hands-on, customer-facing engineer who thrives in a fast-paced, problem-solving environment and wants to make animpact on our customers' productivity. XOVR CNC Parts &Service services, installs, and trains on laser cuttingsystems, press brakes, robotic systems, plasma cutting systems,drills, saws, and other metal fabrication equipment. Allcandidates must live within one hour of a major airport.Experience with CNC equipment is preferred. Experience withlaser cutting systems is a strong plus, particularly withfiber laser systems used in metal fabrication.

Essential Job Functions

• Training newcustomers and operators on equipment operation, procedures,and best practices
  
• Performing dataanalysis to assess machinery performance
  
• Documenting machinesafety, maintenance, and operational reports
  
• Reading andinterpreting layout, electrical, pneumatic, and hydraulic diagrams/schematics
  
• Collaborating withengineers, service managers, and customers
  Reporting inan accurate, clear and thorough manner
  
• Provide pre- andpost-sales technical support to customers on CNC machine tools
  
• Develop andoptimize cutting parameters, and processes forcustomer applications
  
• Assist with on-siteor remote troubleshooting
  
• Collaborate withcustomers to improve machine utilization and cycle times
  
• Generateapplication reports, case studies, and technical documentation
  
• Work alongsideengineering, service, and sales teams to ensure customer satisfaction
  
• Provide feedbackfor product improvements and customer painpoints
  

Mindset for Success

Successful candidateswill have these key outlooks:

• You are aself-motivated individual who values being a solutionsprovider to our customers, keeping them up and running andensuring they are set up for success.
• You’re not afraidto get your hands dirty and do what needs to be done,solving problems and creating solutions inconjunction with your team while ensuring thecustomer is happy with your work.
• You’re resourcefuland can focus on creating an action plan to solve problems,even when limited resources are available to you.
• You go out of yourway to research and learn about things you don’t yet know,ensuring you can provide maximum value to your team, buildupon your skills, and provide the proper solution to theproblems you face.
• You believe in thequality of your work and take pride in it every day.
• You’re flexible andopen-minded when it comes to ways to approach problems andtake ownership of your mistakes while learning fromthem.

Requirements

Travel Requirements

• Murrieta, CA /Bozeman, MT Employees: 70% travel with partial time at ourMurrieta, CA or Bozeman, Mt location.
  
• Regular travelwithin assigned U.S. territories (1-2 weeks on-site,home on weekends when possible)
  
• Some projects mayrequire extended time on-site

Qualifications

• Foundation of engineering technical knowledge such asa degree in Mechanical Engineering (ME) or Mechanical Engineering Technology (MET) (preferred, but not required)
• Experience with CNCmachine tools
• Ability to read andinterpret technical diagrams (layout/electrical/pneumatic/hydraulic)
• Strong mechanicaland electrical troubleshooting skills
• Experience in lasercutting strongly preferred
• Excellentcommunication and reporting skills
• Self-motivated withstrong customer-service orientation
• Ability to problemsolve methodically, and provide logical solutions
• Must live within one hour of a major U.S. airport
• 401(k) Plan with upto 4% employer match
• Paid Holidays
• Flex Schedule: Up to10 weeks off per year (4 weeks on, 1 weekoff)
• All Expenses Paid:Hotel accommodations, air travel, rental car, foodallowance, and mileage reimbursements