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Important Note
Professional interpretation experience and/or interpreter certification and training are required for this position. A combination of experience and training can be considered for the role.
Qualifications
- 3+ years of professional interpreting experience
- Interpreter certification or interpretation training courses
- Authorized to work in the US
- High school completion or equivalent
- Proficient in English and target language, as determined by our Language Checkup assessment
- Remote position - must reside in the US
We Offer
- CyraCom provides a generous menu of benefits, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, professional development, and competitive salaries.
- This role typically starts at a base annual salary of $33,280.
- Paid professional interpreter training
- Overtime pay and merit-based increases
- Internal promotion opportunities
- A diverse, inclusive, and supportive environment
Position Summary
This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems. This description applies to the entire Interpreter classification regardless of language(s) spoken.
Essential Functions
- Provides meaning-for-meaning interpreting.
- Follows CyraCom's interpreter protocols as per CyraCom training, policies, and procedures.
- Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.
- Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
- Maintains confidentiality as per CyraCom Interpreter policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax machines.
- Uses MS Office applications such as Outlook, Word, and Edge (or other internet browser).
- All employees are required to demonstrate predictable, reliable, and timely attendance; follow written and verbal directions; complete tasks on schedule; read, write, and communicate in English; communicate in person and by telephone.
Other Duties And Responsibilities
- Performs all other duties as assigned.
Knowledge, Skills & Abilities
- Fluency in English and the target language.
- Skilled at communicating, both orally and in writing, in English and target language.
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances.
- Ability to react calmly and effectively in emergency situations.
- Strong attention to detail and accuracy.
- Ability to work independently and exercise initiative within company policies and procedures.
- Exceptional commitment to confidentiality as per CyraCom Interpreter policies.
- Skilled at keeping supervisors informed of problems or issues.
- Skilled in establishing and maintaining effective work relationships.
- Skilled in Microsoft Office, including Outlook, Word, and Internet Explorer (or other browsers).
- Ability to operate common office equipment such as computers, fax, copier, and telephone system.
Additional Information
Role details include seniority level: Mid-Senior level, employment type: Full-time, and job function: Information Technology within the translation and localization industry.