Landscape Maintenance Operations Manager

Terra Green Landscapes Inc; Concord (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Signing Bonus

Health Benefits

Paid Holidays

Paid Vacation

Learning Opportunities

Company Vehicle

Cell Phone

Computer

Referral Bonus

401k with company match

Production Bonuses

Excellent Work Culture and Environment

Job summary

Terra Green Landscapes Inc is seeking an Operations Manager for the Landscape Maintenance Team to oversee day-to-day operations of multiple crews, ensuring high standards of maintenance and safety. You will lead supervisors, optimize workflows, and drive continuous improvements across projects.

The role requires supervising experience, a horticultural degree or equivalent, and strong leadership with a focus on safety and client service.

Qualifications

• Demonstrated skill and ability managing others at other levels.
• At least one-year experience doing contract maintenance work in a commercial setting as a supervisor.
• 2- or 4-year horticultural or related degree and two years industry experience; additional industry certifications can substitute for non-related degree, two-year degree or no degree.

Responsibilities

• Develop and execute daily/weekly operations schedules, workflows, and infrastructure to hit company goals and financial targets.
• Lead daily supervisor briefings on priorities, customer service issues, and corrective actions.
• Prepare updates and participate in management staff meetings and problem-solving sessions.
• Oversee winter weather response, assisting with snow and ice removal as needed.
• Train and mentor technicians, assistant supervisors, and supervisors through goal-setting, performance reviews, and feedback.
• Conduct safety sessions and technical certification training.
• Support internship programs and field trips.
• Perform site visits to evaluate work quality and coach crews on-site.
• Utilize company software to analyze performance data and drive continuous improvements.
• Review and approve daily time tracking and analyze labor data for trends.

Skills

People management

Leadership

Operations planning

Safety training

Communication

Education

Horticultural degree (2-4 year)

Job description

Description

• Are you a person who likes to have a perfect balance of working outdoors as well as in the office?


• Do you have a passion for the green industry?


• Do you enjoy galvanizing a team under your leadership and then motivating them towards a goal?


• Do you desire to be a part of an amazing team and incredible work culture?

If you answered \"Yes\" to those questions then Terra Green may be the perfect fit for you.

Terra Green is a full-service landscape company that is driven by its mission and core values. In order to better fulfill their mission, the company is in search of a highly motivated worker interested in being a vital part of the Landscape Maintenance Team. As a Landscape Maintenance Operations Manager, you will be responsible for overseeing the day-to-day operations of a certain amount of landscape maintenance crews, ensuring that our clients' properties are maintained to the highest standards and in a safe manner.

• Develop and execute daily/weekly operations schedules, workflows, and operational infrastructure (people, programs, processes) to hit company goals and financial targets.


• Lead daily supervisor briefings on operational priorities, customer service issues, and corrective actions.


• Prepare updates and actively participate in management staff meetings and problem-solving sessions.


• Oversee winter weather response, assisting with snow and ice removal as needed.


• Train and mentor technicians, assistant supervisors, and supervisors through goal-setting, performance reviews, and continuous feedback.


• Conduct, develop, and participate in regular safety sessions and technical certification training.


• Support the college relations program by assisting with internships, job shadowing, and field trips.


• Perform regular site visits to evaluate work quality, identify potential issues, and coach crews on-site.


• Utilize company customer service and operations software to streamline communication, analyze performance data, and implement continuous improvements.


• Review and approve daily employee time tracking, analyzing labor data to identify operational trends and labor savings.


• Oversee weekly inventories and daily maintenance of assigned vehicles and equipment to ensure cleanliness, organization, security, and proper working condition.

Requirements

• Demonstrated skill and ability managing others at other levels.


• At least one-year experience doing contract maintenance work in a commercial setting as a supervisor.


• 2 or 4 year horticultural or related degree and two years industry experience. Additional industry experience or industry certifications can substitute for non-related degree, two-year degree or no degree.


• Ability to identify and diagnose insect and disease problems and schedule appropriate treatment.


• Working knowledge of vehicles and equipment used in contract maintenance and snow removal.


• Valid driver’s license with a clean record over the last three years.


• Detail Orientated

Benefits:

• Signing Bonus


• Health Benefits (Health, Dental, Vision, Life)


• Paid Holidays


• Paid Vacation


• Learning Opportunities


• Company Vehicle


• Cell Phone


• Computer


• Referral Bonus


• 401k with company match


• Production Bonuses


• Excellent Work Culture and Environment