Landscape Enhancement Project Manager

Miller Creek Lawn & Landscape; Duluth (MN); On-site; USD 35,817 - 48,216; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible schedule

Referral program

Overtime Pay

Job summary

Miller Creek Lawn & Landscape is seeking an Enhancements Operations Manager to lead their Enhancement Division in Duluth, Minnesota. You will oversee operations, manage crews, and maintain client relationships while ensuring high-quality service.

The ideal candidate has at least 5 years in landscape operations and a proven track record in team management. This full-time, seasonal position includes a salary between $26 and $35 per hour, alongside benefits like health insurance and 401(k) matching.

Qualifications

• 5+ years of experience in landscape operations.
• 3+ years of supervisory or management experience.
• Proven ability to lead, develop, and retain high-performing teams.

Responsibilities

• Lead and manage all enhancements crews.
• Train, supervise, and develop team members.
• Serve as the primary point of contact for enhancement clients.

Skills

Landscape operations experience

Supervisory skills

Problem-solving skills

Communication skills

Job description

Benefits

• Sick and Safe Time
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance

Overview

The Enhancements Operations Manager is responsible for leading and managing the company’s Enhancement Division, overseeing day-to-day operations, crews, and performance across all enhancement services. This role provides operational leadership for landscape projects. This position is critical to delivering high-quality service, developing strong teams, maintaining excellent client relationships, and driving department efficiency and profitability. The ideal candidate is a hands-on leader with strong technical knowledge, proven management experience, and a customer-first approach.

Qualifications

• 5+ years of experience in landscape operations
• 3+ years of supervisory or management
• Proven ability to lead, develop, and retain high-performing teams
• Strong communication, organization, and problem-solving skills
• Ability to manage priorities in a fast-paced, seasonal environment

Key Responsibilities

• Division Leadership & Crew Management: Lead and manage all enhancements crews
• Train, supervise, and develop team members to ensure safety, productivity, and quality workmanship
• Establish & fill staffing levels based on workload, seasonality, and departmental needs and communicate these needs to HR
• Ensure compliance with company policies, safety standards, and DOT requirements
• Operations & Scheduling: Plan and oversee daily, weekly, and seasonal enhancement schedules
• Coordinate labor, equipment, and resources across multiple crews
• Monitor all enhancement contracts to ensure scope, timelines, and quality standards are met
• Oversee equipment maintenance to ensure readiness and reliability
• Support continuous improvement of systems, workflows, and standard operating procedures
• Client Relationship Management: Serve as the primary point of contact for enhancement clients
• Maintain professional, discreet, and responsive client communication
• Conduct site visits and client meetings to understand expectations and service needs
• Ensure client satisfaction, retention, and long-term account growth
• Sales & Department Growth: Identify opportunities for cross selling services and expanding existing accounts
• Prepare and execute change orders accurately and in a timely manner
• Collaborate with Sales division to meet departmental growth and profitability goals
• Quality Control & Performance Management: Monitor field operations to ensure consistent quality across all services
• Identify and resolve operational issues or service deficiencies
• Establish and enforce quality standards and best practices
• Use performance data and field feedback to improve efficiency and outcomes
• Snow & Ice Management: Lead winter snow and ice removal operations
• Ensure crews, equipment, and materials are prepared for snow events
• Budget & Resource Management: Manage departmental labor, materials, and equipment budgets
• Oversee equipment repairs and expenses
• Manage enhancements inventory
• Technical Leadership: Provide technical guidance related to landscape
• Stay current on industry best practices, safety standards, and equipment advancements
• Communication & Collaboration: Act as a liaison between clients, crews, and company leadership
• Utilize landscape management software and digital tools for scheduling, reporting, and coordination
• Work closely with other Operation Managers to align enhancement operations with company goals
• Field Presence: Maintain a strong in-field presence, working on job sites and at company facilities
• Lead by example through visibility, professionalism, and hands-on support

Job Details

• Job Type: Full-time (Seasonal) 40+ hour/week
• Salary: $26-$35/hour

Benefits & Perks

• Health insurance
• Dental Insurance
• Flexible schedule
• Time off request forms are easily accessible and always available.
• Referral program
• Refer someone who you believe is good for the company and receive $500 after 3 months of full-time employment.
• OT Pay
• 1 & ½ pay after 40 hours/week - Overtime hours regularly available.
• Sick & Safe time: 1 hour for every 30 hours worked.
• After 6 Months/ Full-time employment: 401(k) - Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
• Safety Boot Reimbursement Program.

Schedule

• 8-12 hour shift
• Day shift
• Monday to Friday

Licenses & Certifications

• Clean and Valid Driver's License (Required)
• MN DOT Medical Card (Required)