Commercial Account Manager - Landscape

WeBuildIdaho.org; Nampa (ID); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Life insurance

Dental

Vision

401K with 4% match

PTO

Employee Discounts

Job summary

A landscape services company in Nampa, Idaho, is looking for a Landscape Services Account Manager to serve as the main point of contact with clients. The role involves scheduling services, managing relationships, estimating projects, and ensuring quality maintenance. Ideal candidates will have a minimum of 5 years in the landscape industry, exceptional customer service skills, and a background in horticulture. Benefits include medical, dental, vision, and a 401K match. Become a vital part of our team today.

Qualifications

• Minimum 5 years of experience in the landscape services industry.
• Strong desire to continue learning about industry practices.
• Ability to communicate comfortably to groups such as clients and HOA's.

Responsibilities

• Manage scheduling of landscape services throughout the season.
• Build and maintain client relationships to ensure exceptional service.
• Create and present professional proposals to clients for projects.
• Assess quality of workmanship and safety on job sites.
• Manage snow removal services during winter.

Skills

Strong customer service

Contract management

Interpersonal skills

Organizational skills

Sales skills

Fluent in English

Basic Spanish

Proficient computer skills

Strong math skills

Education

Higher education in Horticulture

Job description

The Landscape Services Account Manager position is the key point of contact between our clients and Franz Witte’s resources. The Account Manager has full responsibility over their assigned book of business. The scope of responsibility for an Account Manager encompasses scheduling landscape services throughout the season, developing staff and building client relationships. A successful Account Manager will build upon their core portfolio to bring growth and profitability while providing exceptional service to their clients. It is a hands‑on role in which the Account Manager handles all aspects of their clients’ needs from service delivery to contract management.

What You’ll Do:

• Consistent communication with clients regarding job progress, resolving issues and updates as needed
• Build client base through new business and adding services to existing clients
• Attend weekly department scheduling and training meetings
• Year‑round management of all areas of landscape services for clients
• Assess and maintain quality of workmanship and safety of job site and crew
• Estimate a project, create a professional proposal for clients, document and summarize job information for billing and profitability
• Constantly build on our marketing program to achieve department goals
• Keep abreast of new products, practices and additional services we could provide
• Create and give presentations to clients, the community and professional organizations as a representative of the company and/or industry when needed
• Snow Removal management and services
• Other duties as assigned
• Fluent in English and able to communicate in basic Spanish
• Minimum 5 years of experience and knowledge of the landscape services industry and skills required
• Strong customer service and contract management, interpersonal, and organizational skills
• Strong sales skills and ability to speak comfortably to groups such as clients, HOA’s and neighborhood meetings
• Proficient computer and smartphone skills
• Business management knowledge and strong math skills
• Higher education in Horticulture and strong desire to continue to learn

Benefits include Medical, Life, STD, Dental, Vision, 401K with 4% match, Accident Plan, PTO, and Employee Discounts.

Equal Opportunity Employer, including disabled and veterans.