Landmark Credit Union Live - In-Seat Server

Compass Group USA; Milwaukee (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Instapay

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking an in-seat server for Landmark Credit Union Live events in Milwaukee, WI. The role supports high-volume, upscale service, requiring strong guest interaction and upselling skills.

Responsibilities include completing service steps, maintaining clean service areas, and working with teammates to deliver exceptional guest experiences. Applicants should be able to lift 30 lbs, stand long shifts, and communicate effectively in English.

Qualifications

• 1-3 years of serving experience in an upscale and high-volume capacity.
• Must be able to communicate effectively with managers, guests and teammates in English.
• Able to lift up to 30 lbs and stand for extended periods.

Responsibilities

• Completes steps of service to ensure guest satisfaction.
• Establishes rapport with guests/members.
• Uses suggestive and upselling techniques.
• Exceeds guest expectations.
• Follows cash handling and POS guidelines.
• Maintains service areas and adheres to safety/sanitation practices.

Skills

Upselling techniques

Guest service

Team collaboration

English communication

Tools

POS system

Job description

Landmark Credit Union Live - In-Seat Server

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Mission

To consistently win one customer at a time through teamwork and living “The Levy Difference.”

Major Areas of Responsibility

Service
o Completes steps of service to ensure utmost guest satisfaction
o Establishes rapport with guests/members
o Effectively uses suggestive and upselling techniques
o Always exceeds guest expectations
o Adheres to location appearance guidelines
o Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
o Adheres to location appearance guidelines
o Understands and can describe menu offerings, packaging/presentation and pricing
o Responds to guest needs and requests

Controls
o Maintains service areas
o Follows cash handling and tip reporting guidelines
o Employs good safety and sanitation practices
o Follows responsible alcohol service policies
o Accurately uses POS system
o Thoroughly completes all station set-up and breakdown responsibilities
o Communicates guest issues to management
o Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook

Team
o Displays a positive attitude toward teammates and managers
o Helps fellow employees whenever necessary
o Always on time and ready to perform all required duties

Job Requirements

o 1-3 years of serving experience in an upscale and high-volume capacity
o Lifts and transports up to 30 lbs.
o Frequently reaches, lifts, stoops, bends and cleans to maintain service areas
o Walks and stands during entire shift
o English reading, writing and math skills required
o Must be of legal age to serve alcohol and possess any required certifications
o Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
o Able to communicate effectively with managers, guests and teammates by speaking and comprehending English

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program