Lake Chabot Park Visitor Experience Associate

East Bay Regional Park District; Castro Valley (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

East Bay Regional Park District seeks an entry-level Visitor Services Assistant to greet park visitors, provide information, collect fees, and support daily kiosk operations. The role includes cash handling, customer service, and reporting duties in a busy, outdoor setting.

The position emphasizes public interaction, safety, and accurate record-keeping, with opportunities to learn about park operations and guest services across Lake Chabot and surrounding areas.

Qualifications

• Education: Completion of the twelfth grade.
• Experience: Six months of paid experience handling cash and providing quality customer service.
• License or Certificate: Valid Class C California Driver's License is required.

Responsibilities

• Provide visitor services and information.
• Collect visitor fees and operate the kiosk.
• Answer phones and respond to complaints.
• Maintain logs and reports; balance cash and prepare deposits.
• Assist with memberships, reservations, events, and special activities.

Skills

Customer service

Cash handling

Public interaction

Communication

Education

High school diploma

Job description

East Bay Regional Park District seeks an entry-level Visitor Services Assistant to greet park visitors, provide information, collect fees, and support daily kiosk operations. The role includes cash handling, customer service, and reporting duties in a busy, outdoor setting.

The position emphasizes public interaction, safety, and accurate record-keeping, with opportunities to learn about park operations and guest services across Lake Chabot and surrounding areas.