LabWare LIMS & IT Systems Analyst (GxP)

Westbourne IT Global Services; Foster City (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Westbourne IT Global Services is seeking an experienced LabWare LIMS / Laboratory IT Systems Analyst to support regulated pharmaceutical environments. You will manage laboratory applications and IT equipment, ensuring compliant, reliable operations.

This role blends hands-on LIMS administration with IT support, incident management, and change control, including CSV and data integrity, UAT and system upgrades in collaboration with Quality, IT, and lab staff.

Qualifications

• Hands-on experience supporting or administering LabWare LIMS.
• Experience with laboratory IT systems, applications, or laboratory equipment.
• Background in pharmaceutical, biotechnology, life sciences, or regulated lab environment.
• Strong understanding of GxP/CSV/Data Integrity and change-control processes.
• Proven IT/Application Support and troubleshooting skills.

Responsibilities

• Provide day-to-day support for LabWare LIMS and other lab IT applications.
• Troubleshoot LIMS issues, system errors, user access problems, interfaces, and lab workflows.
• Support laboratory instruments and associated IT equipment, including instrument-to-LIMS connectivity.
• Investigate incidents and service requests and perform root cause analysis.
• Work with lab users, Quality, IT, vendors, and stakeholders to resolve technical issues.
• Support configuration, testing (UAT), system upgrades, and change requests.
• Maintain system documentation, SOPs, incident records, and audit trails.
• Support GxP, GMP, CSV and Data Integrity requirements.

Skills

LabWare LIMS

laboratory IT systems

IT/Application Support

GxP/CSV/Data Integrity

root cause analysis

Education

Bachelor’s degree in Life Sciences or IT

Tools

ServiceNow

Jira

Job description

Westbourne IT Global Services is seeking an experienced LabWare LIMS / Laboratory IT Systems Analyst to support regulated pharmaceutical environments. You will manage laboratory applications and IT equipment, ensuring compliant, reliable operations.

This role blends hands-on LIMS administration with IT support, incident management, and change control, including CSV and data integrity, UAT and system upgrades in collaboration with Quality, IT, and lab staff.