Labs Systems Administrator

New Directions Technologies Inc.; Ridgecrest (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

New Directions Technologies Inc. in Ridgecrest, CA is seeking an IT professional to install, troubleshoot, and repair DoD computing equipment and lab workstations, including networked and stand-alone systems.

You will administer patching, backups, and security for Windows 10/11, with some Windows Server and Linux exposure. The role requires US citizenship, a BS with 3 years experience, and the ability to obtain a security clearance and COMSEC certification.

Qualifications

• Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
• BS in a related field and 3 years of related experience are required. However, a combination of education and experience may also be considered for this position.
• Ability to obtain and maintain a security clearance.
• Obtain and maintain a COMSEC briefing and certification.
• Experience with Microsoft operating systems (Windows 7/10/11) and Windows Server 2012/2016/etc.
• Ability to stand and be mobile for long durations, including lifting up to 50 lbs.
• Willingness to work morning, evening, and/or overnight shifts as needed.
• Active certifications such as CompTIA Security+ are valued.

Responsibilities

• Install, troubleshoot and repair DoD computing equipment and workstations (networked and stand-alone).
• Maintain and administer closed-loop networks for patching and hardening lab systems.
• Maintain and administer Virtual Machines running file servers and services.
• Provide front-facing user support for computer or application issues.
• Perform routine backups across multiple platforms.
• Support users remotely and on-site for network/desktop problems.
• Assist Lab personnel with IT problem diagnosis and solutions.
• Manage lab networks and develop software/database applications.
• Install software, enforce security procedures, monitor backups and network performance.
• Recommend improvements for Lab Systems Administration processes.
• Proactively implement IT projects in the Lab environment.
• Provide vulnerability patching and remediation.
• Support Enterprise Services with site network repairs or upgrades.
• Assist with testing and maintenance of Secure Defense Research & Engineering Network platform.
• Support lab schedules across shifts.

Skills

Windows operating systems

Troubleshooting

IT support

Security clearance

COMSEC certification

Education

BS in related field

Tools

NESSUS/ACAS

EvaluateSTIG

OpenVMS

Debian

RedHat Enterprise Linux

Microsoft Server OS

Job description

The ideal candidate will have a strong critical thinking skills and troubleshooting experience in Windows 10 and Windows 11 maintenance, with some experience with Windows Server or RHEL desired.

• Install, troubleshoot and perform repairs on DoD computing equipment and workstations to include networked and stand-alone systems.
• Maintain and administer closed-loop networks for patching and hardening lab systems.
• Maintain and administer Virtual Machines running file servers and other services.
• Solve users’ routine problems with computers or applications software with front-facing customer support.
• Perform routine incremental and full system backups across various platforms.
• Provide direct and remote support to users for network and desktop hardware and software challenges.
• Assist F/A-18E/F & EA-18G Laboratory users, diagnose IT problems, and recommend, develop, and implement solutions.
• Manage and operate the Labs’ communication and internal networks, including the development of software and database applications.
• Install new software, administer security procedures, ensure system back-ups and monitor network performance.
• Provide recommendations for Lab Systems Administration process improvements.
• Exhibit technical and operational proficiency in IT duties.
• Proactively implement projects and programs in the Labs IT environment.
• Provide IT vulnerability patching and remediation.
• Support Enterprise Services Team with joint system requirements for site network repairs or upgrades.
• Perform test support functions and maintenance of the Secure Defense Research & Engineering Network platform.
• Support fluid lab schedules across morning and evening shifts.

Experience/Education:

• Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
• BS in a related field and 3 years of related experience are required. However, a combination of education and experience may also be considered for this position.
• Ability to obtain and maintain a security clearance.
• Obtain and maintain a COMSEC briefing and certification.
• Experience with Microsoft operating systems. 7/10/11, Windows Server 2012/2016/etc.
• Ability to stand and be mobile for long durations of time, including kneeling and lifting up to 50-lbs independently.
• Willingness to work morning, evening, and/or overnight shifts as needed.

Desired Skills:

• Experience with Windows server environments and closed-loop networks or Domain Administration.
• Experience with NESSUS/ACAS, or EvaluateSTIG.
• Experience with OpenVMS; Debian, RedHat Enterprise, or other Linux environments; and/or Microsoft Server Operating Systems.
• CompTIA Network+, Linux+, or CompTIA A+ certification is desired.

Required Certifications:

• CompTIA Security+ (ce)
• Windows Operating System Certification required within 6 months of start date.
• Additional IT/IA certifications may be required per DoD Directive 8140