Laboratory Technician/Coordinator

ZipRecruiter; New Haven (CT); On-site; Full time

Job summary

A leading company in lab services is seeking a Lab Technician/Coordinator in New Haven, CT. This role focuses on providing critical support for laboratory operations and ensuring compliance and safety standards are met. Candidates should have an associates degree and relevant experience in a scientific environment. The position offers a competitive rate of $30/hr. and the opportunity to be part of a dynamic service team.

Qualifications

• Associates degree with 1+ years experience in a customer facing role within a scientific environment.
• Strong understanding of GLP/GxP and/or compliance driven environments.
• Experience with 5S principles.

Responsibilities

• Serve as point of contact for customer lab staff and facilitate laboratory needs.
• Help coordinate the working lab environment and oversee stock.
• Ensure compliance and quality within the laboratory.

Skills

Customer service

Attention to detail

Technical problem-solving

Education

Associates degree or High School Diploma with experience

Certification in relevant field (e.g. Project Management, 6-Sigma)

Tools

MS Office (Outlook, PowerPoint, Word, Excel)

Job description

Job DescriptionJob DescriptionJob Title: Lab Technician/Coordinator
Duration: 12 months contract with possible extension
Office: New Haven, CT 06510
Shift: M-F, 9AM-5:30PM
Pay rate: $30/hr. on W2

Job Description:
We are looking for a highly motivated Lab Support Coordinator to provide critical lab support as part of a dynamic PerkinElmer lab service team. The role’s purpose is to provide a coordinated service to research groups as part of the Scientific Services General Lab Support team. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the laboratory environment. The Lab Support Coordinator will typically lead the coordination of services for a designated building or location

Job Responsibilities:

• Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.
• This role will work closely with other teams to seamlessly deliver lab support services.
• Help coordinate the working lab environment daily and oversee all stock items in and near the labs including but not limited to glassware, lab coats, PPE, consumables.
• Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.
• Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits.
• Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
• Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
• Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.
• Provide updates and timely communication to lab users on service work requests.
• Provide a general induction/ for new members of customer staff and visitors.
• Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service.
• Required to cross-train and provide back-up to other lab support areas.
• Complete relevant paperwork according to principles of Good Documentation Practice.
• Subject Matter Expert (SME) on various support needs across different buildings/floors/locations.
• Actively participate on committee(s) supporting LSC’s across PerkinElmer and the customer sites with a focus on providing guidance through presentation and document creation.
• Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.
• Assist with freezer, refrigerator, and cold room clean outs
• Communicate cold space outages to lab staff, track cold inventory moves and disseminate expected cold repair times to lab teams
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• May be required to provide on-call service for specific controlled temperature units in the lab areas. Hours are between 5:00pm-7:30am Monday thru Sunday. Tasks include but are not limited to transfer of contents from failing fridges and incubators to designated back up units, photograph item placement before & after relocations, properly document failures, provide a work order of failing unit to the facilities team and inform respective end-users about the transfer via email based on the SOP instructions

Minimum Qualifications:

• Associates degree with 1+years' experience in a customer facing role within a scientific environment OR High School Diploma with 2+ years’ experience in a customer facing role within a scientific environment

Qualifications:

• Certification/Associates degree in relevant field (Project Management, 6-Sigma, Business Administration, Supply Chain) and 1-2 years of experience in a customer facing role within a scientific environment.
• Strong understanding of GLP/GxP and/or experience working in a compliance driven environment.
• Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) principles
• Sufficient knowledge to independently carry out duties of chemical and safe handling practices.
• Intermediate knowledge of Occupational Health and Safety.

Critical Skills:

• Demonstrates appropriate use of office equipment/software after training
• Self-motivated and ability to work under pressure to balance conflicting deadlines
• Good interpersonal, written, and verbal communication skills
• Ability to follow oral and written directions.
• Technical problem-solving skills and attention to details.
• Excellent customer service skills complemented by an ability to listen to and interpret client requests.
• Initiative driven with proactive skill set to improve processes.
• Ability to read and interpret chemical labelling and hazardous signage.
• Able to complete relevant paperwork according to principles of Good Documentation Practice.
• Intermediate MS Office Skills: Outlook, PowerPoint, Word, Excel

Working Environment:

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.

• Job pace may be fast and job completion demands may be high.
• Must be able to remain in a stationary position more than 25% of the time
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
• Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labelling hazardous waste.
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals.

About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values and does not discriminate based on , , , , , , , , genetic information, , or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

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