Pharmacy Technician ($19-21/Hr, Remote/Must be Local Resident of CST Timezone)

Equity Staffing Group; United States; Remote; Full time

Job summary

Equity Staffing Group is hiring Pharmacy Technicians for remote positions supporting prior authorization in a Fortune 100 healthcare organization. Candidates must have an active Pharmacy Technician License and experience in customer service. This role involves processing medication requests, ensuring compliance with regulatory standards, and providing excellent customer service while working in a collaborative environment.

Qualifications

• Active Pharmacy Technician License in the State of residence.
• 6+ months of Customer Service/Relations experience with healthcare professionals.
• Basic proficiency with MS Excel, Word, and Outlook.

Responsibilities

• Answering prior authorization requests via phone, resolving formulary and benefit issues.
• Processing prior authorization requests, ensuring data accuracy.
• Documenting interactions and maintaining patient safety standards.

Skills

Customer Service

Attention to Detail

Communication Skills

Proficiency with Microsoft Excel

Proficiency with Microsoft Word

Proficiency with Microsoft Outlook

Education

High School Diploma or GED

Job description

Pharmacy Technician ($19-21/Hr, Remote/Must be Local Resident of CST Timezone)

Pharmacy Technician ($19-21/Hr, Remote/Must be Local Resident of CST Timezone)

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Equity Staffing Group is currently staffing Pharmacy Technicians for remote work in CST Timezone. Must be local residents of the CST Timezone. And must have an active Pharmacy Technician License in the State you reside. This is contract work with a Fortune 100 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Location: Remote/WFH/CST Timezone (Must be Local Resident of CST Timezone)

Duration: Contract-to-Hire

Rate: $19.00-$21.00/Hr (Rate depends on Location - will confirm prior to interview)

Start Date: August/September 2025

Important: Must be a local resident of CST Timezone and Must have Active Pharmacy Technician License within the State you reside.

Description:

The essential functions of a Pharmacy Technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non-formulary medications (this can include Commercial, Part D, High Touch Clients, Community and State cliental, Adherence and Monitoring and Prior Authorization Clinical Appeals), while ensuring a high level of customer service and maximizing productivity. Requests can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs). The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.

Primary Responsibilities:

• Primarily answering prior authorization with inbound calls (up to 50 to 70 calls per day) from providers/members as well as research and resolve formulary and benefit issues using the appropriate reference material
• Process prior authorizations through various computer systems and use of job aid/policies/procedures ensuring the accuracy of all data and updating as necessary
• Have sharp attention to detail, Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan
• Patient Safety and Quality of work is paramount and it’s important for employees to have a safe and secure workspace and communicate with their leadership when that safety (equipment, system, information) is compromised
• Resolve issues and complaints in a timely manner
• Performs other duties as assigned by management
• Handles inbound phone requests and gathers member data to provide information for pharmacist consultations

Training/Hours:

• Training is for 5 weeks. Training time is 8:00am-5:00pm local time. Monday- Friday. This training time is subject to change
• Shift after training is an 8-hour shift with an hour lunch. Candidate must be available as early as 5am and as late as midnight
• Candidate will work 5 days a week which may or may not include a weekend day(s)
• There may be scheduled overtime and/or working on holidays dependent on business needs
• Candidate must have their own home internet access (internet can be hard wired with Ethernet cord)
• Candidate must also have a secure workspace/office in their home
• Candidate must have level skill with working with PC (ex. using mouse and keyboard, accessing and navigating through multiple systems and screens)
• Excellent attendance is a must

Required Qualifications:

• Active National (PTCB) and or State Board of Pharmacy Technician Licensure
• 6 + months of Customer Service/Customer Relations with Healthcare professionals
• Basic proficiency with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word (ability to create, edit, and save a basic document), and Microsoft Outlook (ability to send emails)
• Able to work 5am to 12 midnight with ability to work flexible hours, including OT and weekends

Min Education: High School Diploma OR GED.

Equity Staffing Group is one of the fastest growing Native American owned staffing companies in the United States. We are a certified Minority Business Enterprise (MBE) by the National Minority Supplier Development Council (NMSDC) and the Rocky Mountain Minority Supplier Development Council (RMMSDC).

Equity Staffing Group is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Equity Staffing Group will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

We welcome you to learn more about our company by visiting www.equitystaffing.com

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Pharmaceutical Manufacturing, Retail Pharmacies, and Health and Human Services

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