Laboratory Technician

Valor Healthcare Inc; Washington (Washington County); On-site; USD 45,000 - 60,000; Full time

Job summary

Valor Healthcare Inc in Washington is seeking a dedicated Laboratory Technician to provide medical treatment and personal care services to veterans. The ideal candidate must be certified by ASCP and have relevant medical practice experience. This role involves performing lab procedures, ensuring compliance, and providing excellent customer service.

The candidate will collaborate with healthcare teams to enhance patient care and participate in outreach events to support clinic enrollment initiatives.

Qualifications

• Minimum of one year of relevant medical practice experience.
• Annual PPD and COVID Vaccination or exemption is required.

Responsibilities

• Perform in-house laboratory procedures on appropriate specimens.
• Ensure specimens are properly collected and labeled.
• Comply with lab compliance and oversight.
• Provide excellent customer service to veterans.
• Collaborate with clinic leadership to resolve veteran concerns.

Skills

Ethical and moral attitudes

Patient confidentiality

Excellent customer service

Computer program experience

Education

Certification by ASCP or equivalent

Completion of 2-year Medical Laboratory Technician program

Current and valid BLS certification

Job description

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and a world-class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Position Overview

As a Laboratory Technician, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.

Core Responsibilities

• Perform in-house laboratory procedures on appropriate specimens to provide information for the diagnosis and treatment of diseases within the scope of the clinic.
• Recognize and respond to critical values as they pertain to patient tests, results, controls, and proficiency samples.
• Ensure specimens are properly collected and labeled.
• Enter laboratory requests/results into the VISTA/CPRS system.
• Ensure that all lab equipment is maintained and calibrated following manufacturers’ recommendations and clinic policies and procedures.
• Assure quality controls are run and documented per manufacturer and system guidelines.
• Comply with the performance measures and clinical guidelines as set forth in the current VHA Performance Measures Technical Manual or by verbal direction and comply with all requirements specified by the VAMC that issues the contract.
• Comply with the CDC’s “Universal Precautions” for the prevention and transmission of HIV and other communicable diseases.
• Other duties as assigned.
• Compliance: Fulfill compliance requirements of the Office of Inspector General (OIG).
• Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Responsible for ensuring that contaminated material and trash are maintained in proper containers (red bags).
• Clinical Outcomes: Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Customer Service: Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Establish and maintain a warm, welcoming, and professional atmosphere for our colleagues and veterans, ensuring needs and expectations are consistently met.
• Collaborates with Clinic leadership to resolve veteran concerns or complaints.
• Ensure all clinical areas are cleaned, stocked and comfortable.
• Monitor coffee service to insure availability to patients and guests.
• Enrollment Growth: Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Save & Recapture: Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
• Strategic Initiatives: Embrace and support new initiatives, whether clinical or operational.

Requirements

Qualifications

• Certification by the American Society of Clinical Pathologists (ASCP) or equivalent certifying organization.
• Completion of a 2-year program for Medical Laboratory Technician.
• The Laboratory professional must demonstrate ethical and moral attitudes and a commitment to maintain patient confidentiality.
• Must have computer program experience to be able to function in this position.
• Minimum of one year of relevant medical practice experience.
• Must hold a current and valid BLS certification by the American Heart Association.
• Annual PPD.
• COVID Vaccination or a religious/medical exemption is required to work in any VA facility.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.