Laboratory Technical Assistant 1 - FT - Eve/Night - Danbury

Northwell Health; Danbury (CT); On-site; USD 24,975 - 47,527; Full time

Job summary

Danbury Hospital is seeking a patient-focused lab support technician to assist technical staff in preparing specimens and equipment for patient testing. You will manage inventory, perform accessioning and reporting tasks, and support customer service across the lab workflow.

This role requires a High School Diploma or equivalent and at least three years of related experience, with AS degree preferred. Manual dexterity and ability to handle moderate physical effort are expected in a busy lab

Qualifications

• Minimum formal education of High School Diploma and at least three years of job-related experience.
• Customer service and organizational skills are essential.

Responsibilities

• Maintains daily operations of the front end automation system (MPA).
• Loads specimens received and delivers samples to appropriate sections.
• Ensures specimen integrity during accessioning and processing in LIS.
• Performs preventive maintenance and quality control on equipment.
• Answers phones and ensures customer satisfaction; handles add-on test requests.
• Maintains and labels reagent inventory.
• Manages pneumatic tube system; files and discards as required.
• Restocks supplies and communicates with staff for service excellence.

Skills

Customer service

Organizational skills

Education

High School Diploma or equivalent

Associate degree (AS) preferred

Job description

Description

Summary: Assists technical staff in preparing specimens and equipment for patient testing. Maintains proper inventory of reagents and control materials. Performs clerical functions associated with accessioning, result reporting, referred testing and customer service.

Responsibilities

• Maintains daily operations of the front end automation system (MPA) i.e. loading caps, aliquot tubes and other system function checks determined. Loads specimens received on the MPA and delivers samples to appropriate section(s) when applicable.
• Ensures specimen integrity while performing specimen accessioning/ordering in the LIS and processing using established handling, labeling and processing procedures.
• Prepares control material, performs preventive maintenance (i.e. thermometer calibration etc.), completes maintenance logs and performs instrument quality control, oversees refrigerator and freezer temperature recording, etc.
• Answers phones and insures customer satisfaction. Adds on additional test requests when applicable following laboratory protocol for Add-On Requests.
• Maintains reagent inventory, labels and stores reagents appropriately, dating when received, opened and when expires and stores appropriately.
• Answers the pneumatic tube system. Files specimens, slides and reports for easy retrieval and discards specimen at proper intervals.
• Restocks supplies in work area as needed.
• Communicates well with other staff members to ensure excellent customer service and appropriate follow-up.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education Skills Experience

HS GRAD/EQUIVALENT

Other Information

This position requires a minimum formal education of High School Diploma and minimum of three years job-related experience. Customer service and organizational skills.

Criteria Desired (Not Required): AS degree preferred.

Working Conditions

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Significant occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 129

Department: Referral Testing/Lnv

Exempt: No

Salary Range: $18.13 - $34.50 Hourly