Laboratory Support Technician — Phlebotomy & Lab Ops

SSM Health; Janesville (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

SSM Health St. Mary's Hospital - Janesville is seeking a Regular Full-time Laboratory Support Technician to join the Laboratory department.

The role supports diagnostic testing, phlebotomy, and clerical tasks, with a 40-hour weekly schedule and a rotating weekend/holiday/on-call rotation. Under general supervision, you will load lab specimens, perform waived testing, enter orders in the LIS/EMR, maintain supplies, and assist with admissions and insurance verification.

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience in a laboratory setting.

Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health St. Mary's Hospital - Janesville is seeking a Regular Full-time Laboratory Support Technician to join the Laboratory department.

The role supports diagnostic testing, phlebotomy, and clerical tasks, with a 40-hour weekly schedule and a rotating weekend/holiday/on-call rotation. Under general supervision, you will load lab specimens, perform waived testing, enter orders in the LIS/EMR, maintain supplies, and assist with admissions and insurance verification.