Laboratory Support Technician

SSM Health; Janesville (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

SSM Health St. Mary's Hospital - Janesville is seeking a Regular Full-time Laboratory Support Technician to join the Laboratory department.

The role supports diagnostic testing, phlebotomy, and clerical tasks, with a 40-hour weekly schedule and a rotating weekend/holiday/on-call rotation. Under general supervision, you will load lab specimens, perform waived testing, enter orders in the LIS/EMR, maintain supplies, and assist with admissions and insurance verification.

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience in a laboratory setting.

Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling

WI-SSM Health St. Mary's Hospital - Janesville

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Laboratory Support Technicians play a vital role in patient care by collecting blood specimens used for diagnostic testing, treatment planning, and disease monitoring. Their work helps ensure accurate test results and supports timely, informed medical decisions that are essential to quality healthcare.

Department: Laboratory

Schedule:

40 hours per week on a variable shift with a weekend, holiday, and weekend on-call rotation. Scheduled hours may flex based on department needs. Primary working hours are Monday - Friday 11:00 - 7:30 pm with primary flex hours of 5:30 pm - 2:00 am.

Job Summary:

Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform various low complexity testing as well as a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience.

EXPERIENCE

• One year experience in a laboratory setting

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift:

Variable Shift (United States of America)

Job Type:

Employee

Department:

3401000026 Laboratory

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)