Laboratory Support Specialist - Anatomic Pathology/Cytology

Sonora Quest Laboratories / Laboratory Sciences of Arizona; Yakima (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sonora Quest Laboratories is seeking an Administrative Support professional for the Anatomic Pathology-Ref Lab in Phoenix, AZ. The role provides on-site administrative support to department leadership, interacts with physicians, pathologists, clients and employees, and prioritizes patient case responsibilities to ensure smooth operations.

Responsibilities include adherence to policies, procedures, regulatory and accreditation requirements, as well as professional standards.

Qualifications

• High School diploma or equivalent.
• Five (5) years’ total experience in either laboratory or administrative support in a hospital or health care related setting.

Responsibilities

• Provides administrative support to onsite department leadership.
• Interacts with physicians, pathologists, clients and employees while prioritizing patient case responsibilities.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Skills

Office software

Interpersonal skills

Phone etiquette

Independent judgment

Confidentiality

Typing accuracy

Multiline phone systems

Organization

Education

High School diploma

Associate degree (preferred)

Tools

MS Office

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

Anatomic Pathology-Ref Lab

Work Shift:

Day

Job Category:

Administrative Services

Join one of Arizona’s leading diagnostic labs at Sonora Quest, where your work directly supports life‑saving medical testing and patient care. Whether you’re beginning your lab career or bringing experience to the table, this role offers hands‑on impact and career growth in a high‑demand healthcare setting. Come do great work on behalf of better health!

POSITION SUMMARY

This position provides administrative support to onsite department leadership. Using organizational and communication skills, this position interacts with physicians, pathologists, clients and employees while prioritizing and completing patient case responsibilities.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 15 pounds. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require off‑site travel.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of business software applications and other personal computer experience.
• Effective human relations skills and courtesy in dealing with team, other department members, vendors, and visitors to the team area.
• Exceptional telephone skills and oral and written communication skills.
• Ability to exercise independent judgment.
• Ability to maintain strict confidentiality.
• Proficiency and accuracy with typing skills.
• Proficient in the use of multi‑line/feature telephones, fax machines, scanners, copy machines, calculators, and multi‑function printers.
• Excellent organizational skills and ability to manage multiple priorities and meet deadlines.

MINIMUM QUALIFICATIONS

• High School diploma or equivalent.
• Five (5) years’ total experience in either laboratory or administrative support in a hospital or health care related setting.

PREFERRED QUALIFICATIONS

• Associate degree.
• Knowledge of medical terminology.
• Prior experience supporting mid‑level (or higher) management or physicians.
• Additional related education and/or experience.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

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