Laboratory Support Specialist

Versit; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

PTO and Holidays

Disability & Life Insurance

Job summary

Versiti in Indianapolis is seeking a detail-oriented laboratory support specialist to perform clerical and technical lab tasks, ensuring sample integrity and accurate data entry. You will support regulatory compliance, assist with shipping and receiving, and service internal and external customers professionally.

This role emphasizes teamwork, initiative, and the ability to manage multiple tasks in a fast-paced environment, contributing to lifesaving diagnostic services and testing operations.

Qualifications

• High School Diploma or equivalent required
• Two years attendance at an accredited college, university or technical college with emphasis in a science/medical related field preferred
• 1-3 years customer service experience required
• 1-3 years medical related experience or training preferred
• Data entry or LIS experience preferred

Responsibilities

• Understand and perform to all applicable regulatory and compliance requirements
• May support leadership during audits
• Ship, receive, and track packages and specimens while maintaining the integrity of samples
• Receive, classify, and process specimens in an accurate and expedient manner
• Inspect specimens and paperwork for accuracy and acceptability
• Maintain sample identity and ensure samples are handled and stored at appropriate temperatures
• Use appropriate systems to accurately perform data entry functions
• Proofread own work for content, spelling accuracy, and document format
• Maintain sample integrity and ensure proper identification of all specimens
• Prepare samples for laboratory testing, as needed
• May perform reagent preparation
• Operate, troubleshoot, and perform routine maintenance and calibration on equipment
• Document sample issues or discrepancies and coordinate with client
• Respond to inquiries with professionalism and courtesy
• Provide exemplary customer service to internal and external customers
• Maintain departmental records and inventory
• Work weekend and holiday rotations as scheduled
• May train others on job tasks
• Maintain competencies and continuing education credits

Skills

Attention to detail

Data entry

Customer service

Verbal and written communication

Teamwork

Time management

Education

High School Diploma

Science/medical related coursework

Tools

Microsoft Office

Laboratory Information Systems (LIS)

CRM software

Learning Management System (LMS)

Job description

Versiti in Indianapolis is seeking a detail-oriented laboratory support specialist to perform clerical and technical lab tasks, ensuring sample integrity and accurate data entry. You will support regulatory compliance, assist with shipping and receiving, and service internal and external customers professionally.

This role emphasizes teamwork, initiative, and the ability to manage multiple tasks in a fast-paced environment, contributing to lifesaving diagnostic services and testing operations.